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Analysing and Comparing Business Documents Essay

For this part of my coursework I am going to analyse and compare six different original documents that I have collected, three business letters and three data collection forms. I will analyse and compare them with each other and then with my business letter and my data collection form. I will analyse each document on writing and presentation style, layout, content, and suitability for purpose. I will finally make suggestions for improvement. The first set of documents is the three business letters that I have collected. These are:- Welsh Joint Education Committee

Welsh Joint Education Committee Natwest Analysing and comparing the business letter Document 1 – Welsh joint education comittee Writing and Presentation Style This first letter from the WJED has been sent to inform someone of a change in date for the issue of GCE certificates. It is a standard set out letter split in to 3 paragraphs and it is in a semi formal style Layout The letterhead has been set out in both English and Welsh as has the logo. The company information is in English on the left of the page and in Welsh on the right of the page.

On the other side of the paper the

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whole letter is written again in Welsh. The main body of writing is positioned in the middle of the page with space at either side. Content The language in the letter is plain and easily understandable. This is because it is a set letter to be delivered to many schools. There are no complicated words or phrases and no errors as far as I can see. Suitability for purpose The letter gets its message across with no trouble. I would say it is easily accessible for its intended audience. Suggestions for improvements

I don’t see any need for improvement. Document 2 – Welsh Joint Education Committee Writing and Presentation Style This second letter from the WJEC has been sent to inform head teachers of a delay in GCE and GCSE timetable approvals. As before the style is semi-formal bit this letter has been split in to 4 paragraph, 3 of which are only 2 lines long. Layout The letterhead has been set out in both English and Welsh as has the logo. The company information is in English on the left of the page and in Welsh on the right of the page.

Unlike the previous letter this one does not have the letter in welsh on the other side of the paper. Content The language in the letter is plain and easily understandable. This is because it is a set letter to be delivered to many schools. There are no complicated words or phrases and no errors as far as I can see. Suitability for purpose The letter gets its message across with no trouble. I would say it is easily accessible for its intended audience. Suggestions for improvements I don’t see any need for improvement Document 3 – Natwest

Writing and Presentation Style This letter is from Natwest bank. The pint of the letter is to offer the recipient the chance to insure their home with Natwest. The language is formal, but personal, trying to sound as if it was written to you personally and not a flat boring circular sent to every bank account holder. Layout The Natwest logo sits at the right of the top of the page, above another logo to show that they won an award for good insurance. The letter is in several paragraphs, each broken with a statement in bold such as “award winning service”.

It also comes with a p. s at the bottom to remind you to order now and get a “free pen”. There is a standard margin on the left. The right side is taken up their offer of “up to 30 % off” Content This letter has been written to be sent to thousands of people so the language has to be and is easily understandable by all. It is informative and suggestive but by no means persuasive. Suitability for purpose The letter does its job of informing the customer of their banks different offers in fine style. I think it would be easily accessible for its intended audience.

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