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ATU – COMS 4063 – Chapter 8 Quiz

Modern quality management requires customer satisfaction, prefers prevention to inspection, and recognizes management responsibility for quality.
True
Only in-house auditors can perform quality audits.
False
Project managers are ultimately responsible for quality management on their projects.
True
Most people simply accept poor quality from many information technology products.
True
Design of experiments cannot be applied to project management issues such as cost and schedule trade-offs.
False
ISO 9000 provides minimum requirements needed for an organization to meet its quality certification standards.
True
Many quality experts believe the main cause of quality problems is the lack of leadership.
True
Minimizing defects does not matter if an organization is making a product that no one wants to buy.
True
If products are accepted, they are considered to be validated deliverables.
True
Most information technology products can reach 100 percent reliability.
False
Control charts are one tool used in the analyze phase of the DMAIC process.
False
Expectations can vary based on an organization’s culture or geographic region.
True
Organizational policies related to quality, the particular project’s scope statement and product descriptions, and related standards and regulations are all important input to the quality assurance process.
False
DeMarco and Lister found direct correlations between productivity and programming language, years of experience, and salary.
False
Continuous quality improvement is not a goal of quality assurance.
False
All of the Six Sigma principles are brand new.
False
It is important to clarify what functions and features the system must perform, and what functions and features are optional.
True
In a Pareto chart, the variables described by the histogram are ordered chronologically.
False
In TQC, product quality is less important than production rates, and workers are not allowed to stop production whenever a quality problem occurs.
False
Integration testing replaces the other forms of testing with a single comprehensive test.
False

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