a. identifying their ages, incomes, occupations, and gender.
b. understanding their perspective on the topic you will present.
c. understanding why the topic you will present is important to them.
d. all of the above.
a. the location and occasion of the speech
b. the audience’s knowledge & experience
c. the seating arrangement for the presentation
d. all of the above.
a. What you say at the beginning sets the stage for your entire presentation and initiates your rapport with the audience.
b. Attention-getting techniques may include a quotation by an expert, an appropriate joke, or a startling statistic.
c. The inductive approach is typically used, because the deductive approach would remove the element of suspense for the audience.
d. After presenting the purpose, you should preview the major points you will discuss in the order you will discuss them.
a. Provide relevant statistics.
b. Use jargon and technical terms.
c. Establish rapport.
d. Cover three to five major points.
a. Quotes from prominent people
b. Jokes and humor
d. Numerous detailed statistics
a. Open your presentation with “Thirty-five percent of employees at Sentac Enterprises say that in the last six months, they have felt uncomfortable in a work situation because of a sexual comment by a colleague.”
b. Thank your audience in advance for their time.
c. Tell a sexually explicit joke as an example of what not to do to prevent sexual harassment.
d. None of the above
a. First of all, I would like to thank you for the opportunity to speak today on “Diversity in the Workplace.”
b. My name is John Smith, and today I will speak to you about managing intercultural workforces.
c. My name is John Smith, and I have 15 years of experience managing intercultural workforces.
d. How many of you were born outside the U.S.? Let’s see a show of hands.
a. Thank you for having me today. I want to tell you why TDOT needs to increase the number of highway lanes between Nashville and Memphis to 12.
b. I am glad to be here! Isn’t the weather in Tennessee wonderful today?
c. How many of you have spent time on the Interstate 51 between Nashville and Memphis? Then you have seen what I am about to describe.
d. All of the above would be equally effective.
a. Interesting anecdotes that tie into the presentation.
b. Relevant statistics to lend authority to points.
c. Presentation visuals to enhance effectiveness.
d. Long, complex sentences to enhance credibility.
a. Thank you for your time.
b. Hire Peterson & Melton to design and oversee construction for the Nixon County jail because we have designed 20 others jails in the rural South with similar design issues. We can make our experience work for you.
c. Let Peterson & Melton design your jail, and we will do the best job we can.
d. Hire Peterson & Melton Architects to design and oversee your jail because you need our experience.
a. “Adjusting to the dynamic environment of the future will require an adaptable attitude, an inquisitive mind, and an adventurous spirit. Are you up to the challenge?”
b. “Get ready for a new way to work.”
c. “That’s all I have. Thank you.”
d. “So, now you have a better understanding of the office of the future. Are there any questions?”
a. It can lead to poor delivery if misused.
b. It is not easily updated.
c. It reduces audience attention on the topic.
d. It requires highly developed skills.
a. A handout providing a detailed summary of his presentation.
b. A person who has used the product.
c. A model of the product.
d. An electronic presentation outlining specific marketing strategies.
a. use portrait orientation.
b. use the 7 7 rule, which limits text to seven lines per slide and limits words to seven per line.
c. use centered lines of text as a general rule.
d. select fonts that have not been overused to create a fresh presentation that is different from those of your competition.
a. Use all capital letters to emphasize ideas and increase visibility.
b. Omit punctuation at the end of bulleted lists.
c. Limit colors to no more than three on a slide.
d. All of the above are applicable.
a. Brighter colors give a less formal look than do muted colors.
b. Blues and greens stimulate, while reds and oranges relax the audience.
c. Red and green are good colors to use to differentiate important points.
d. The more colors used, the better.
a. Include a wide variety of colors on each side to gain and keep audience attention.
b. Choose the foreground color first and then the background color.
c. Try to link your color choices to your topic or audience.
d. None of the above are correct statements.
a. Expect that his host will provide him with another computer because he cannot complete his presentation without his slides.
b. Hand out copies of the slides to the audience and give his talk as he planned, only without the computer.
c. Decline to deliver the presentation.
d. Reschedule the presentation for a later date.
a. You should include on a visual everything you wish to say about a given point.
b. Too many visuals can overwhelm, bore, and tire the audience.
c. The most effective visual combines many fonts, colors, textures, and images.
d. You should focus your eye contact on the visual so your audience will do likewise.
a. Purple, gold, and black
b. Black, red, and yellow
c. Gray, blue, and white
d. Brown, tan, and off white
a. Watch the audience for feedback and make appropriate adjustments in the length and content of your speech.
b. Stay behind the lectern, rather than causing distraction by moving around.
c. Make eye contact with every person in the audience, even if only for a second.
d. Keep breathing shallow and regular through your nose and mouth.
a. Vary hand motions to emphasize important points; otherwise, relax your hands in your pockets.
b. Try to use only one hand to make points unless you specifically need two.
c. Eliminate nervous gestures that distract the audience.
d. Refine your gestures to portray a relaxed, approachable appearance.
a. encourage the audience to ask questions.
b. ask hostile questioners to leave the audience.
c. allow the questions to continue until there are no more asked.
d. avoid restating the question and instead focus on the answer.
a. they should be avoided altogether by business speakers.
b. they should be selected only for particular situations, such as when an exact time constraint is applied.
c. they are recommended when the speaker is self-conscious.
d. they should be used only when visual aids are available.
a. The presentation is planned, prepared, and rehearsed.
b. The speaker may utilize note cards, an outline, or other reminders during the presentation.
c. The presentation is written in detail to serve as a visual reminder during the delivery.
d. All of the above are true.
a. Thoroughly research the donors, their backgrounds, and the project.
b. Review the presentation but avoid practicing so the delivery will seem natural.
c. Arrive just before the presentation to avoid mingling with people who are unfamiliar.
d. All of the above are recommended techniques.
a. Dress professionally, as much for yourself as for your audience.
b. Anything that is clean and neat would be appropriate; your appearance will not be important to the audience.
c. It is better to underdress than to overdress, so that you don’t alienate yourself from your audience.
d. Business casual wear would be appropriate, since the event is being held after work hours.
a. “divvy up” the work into pieces and go through one complete practice prior to the presentation date.
b. choose all members based on their presentation skills.
c. determine whether each selected member will be committed to supporting the team strategy and schedule.
d. use all of the above strategies.
a. During a team presentation, everyone on the team should take part.
b. Teams members should plan seamless transitions between segments and presenters.
c. Only one individual should be designated to answer questions from the audience.
d. Team members must agree on the purpose and schedule.
a. for covering highly sensitive or confidential issues.
b. for persuasive or problem solving meetings where no relationship has been established among participants.
c. whenever participants are unfamiliar with the technology.
d. when the costs in time, money, and human energy justify them.
a. enunciate precisely and speak more slowly than normal.
b. speak as you normally would in your own company setting.
c. use humor generously to break the ice.
d. eliminate body language because it may be offensive.
a. Arab audiences will listen more attentively if you use a direct approach.
b. Arab listeners keep their eyes lowered to show you respect.
c. Arab listeners may stare into your eyes.
d. None of the above
a. Some cultures value silence more so than do North Americans.
b. North Americans are frequently perceived by other cultures as being too formal.
c. While North Americans prefer a direct approach to most messages, many cultures such as the Japanese, Latin American, and Arabic cultures consider this approach tactless and rude.
d. The Japanese typically think North Americans use inappropriate humor.
a. Avoid gift-giving, since each culture has its own expectations and taboos.
b. Learn how to give and receive business cards appropriately.
c. Learn how to deliver the expected greeting such as the handshake, bow, etc.
d. Expect to allow extra time prior to the presentation for mingling with the audience.
a. All team members should respond to each question asked at the end of the presentation.
b. The team members should agree on the purpose and schedule.
c. The team should pay close attention to each other as each member presents.
d. The team should plan seamless transitions between presenters.
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