Benefits of a new case management system Essay

In order to streamline justice operations, a new case management system have been determined that can be utilized by law enforcement, the courts and corrections would make agency operations more efficient and less costly. There are numerous benefits that can be gained from employing a case management system as it would allow the offender information to be entered, updated, and accessed by personnel in all branches of the criminal justice system at any stage of the process from arrest, to trial, to corrective action.

Case management system software helps in keeping track of all the people in every file and without having to rekey the information, the details of a person already in the database can be added easily. In case, the information needs to be changed or updated, all the files involving one person are automatically updated and this saves a lot of time and human efforts. Since case management automatically does the time and billing entries, it helps in saving a lot of costs.

Taking an appointment on a calendar and taking it by a few clicks makes a huge difference as these convert it into time and billing entry. Moreover, if there is something to do, it can be

saved in the software and it prompts the user to complete that task, it also records all the incoming phone calls automatically. Besides this, the case management system enables the user to work from anywhere and this shows its convenience. The user can also disconnect his Notebook from the office network and work on his own after which he can again reconnect and synchronize the data needed.

These software packages are networkable and also come in client server edition, they can be accessed remotely, the user can transfer contacts and his to-do lists and other information to the palm organizers and if the user’s server is connected to the Internet, he can get the information through e-mails at any place and at any time on their PDA’s or Blackberry phones. Case management system software also provides pro-active advices that help in managing work. The software provides feedback about the progress, it prompts the user to open a file that needs to be opened on a particular time period and this helps in bringing new business.

It also enables the user to call the client according to the time period defined by the user and it guarantees that all the clients stay in touch. Moreover, in case the user has not checked his to-do list lately, the user is prompted to check the list to avoid problems that might occur in the future. However, in case the to-do list is getting too long, the software reminds the user to delegate some of his work to the other people. Lastly, it also reminds the user if any deadline is missed by him. Point of contact for this memorandum is Officer Michael Jack at 111-457-4567, or e-mail Michael. [email protected] gov.