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BUS208 Chapter 9

Which of the following statements about informational reports and analytical reports is most accurate?
Analytical reports present data with analysis and/or recommendations; informational reports present data without analysis or recommendations.
Informational reports are informal, and analytical reports are formal.
All informational and analytical reports should be organized indirectly.
Analytical reports are written for external audiences; informational reports are written for internal audiences.
Analytical reports present data with analysis and/or recommendations; informational reports present data without analysis or recommendations.
The indirect strategy should be used when __________.
the reader is supportive of the problem
the reader is eager to know the results of the investigation
the reader is familiar with the topic
the reader must be educated on the report problem
the reader must be educated on the report problem
You are writing a short report to a familiar audience and plan to use an informal writing style. What can you do to make your writing informal?
Use contractions such as I’m, it’s, let’s, and we’re.
Include second-person pronouns such as you.
Use passive-voice verbs.
Incorporate longer sentences.
Use contractions such as I’m, it’s, let’s, and we’re.
Short informal reports that are intended for internal audiences should be written using a __________.
manuscript format
standardized template
letter format
memo or e-mail format
memo or e-mail format
Which of the following is an example of a talking heading?
Staff Supports Use of Integrated Software
Equipment
Costs
Problem
Staff Supports Use of Integrated Software
Mary is writing a report and wants to use headings to help her readers understand the organization of her report and to add visual appeal. What advice should she follow?
Include at least one heading per page.
Avoid the use of bolding on any heading.
Capitalize the first letter of each word in a heading.
Create headings using complete sentences.
Include at least one heading per page.
What is the first step you should take when you are assigned to write a report?
Select an appropriate report format.
Begin your research.
Determine the problem the report will address.
Write the rough draft.
Determine the problem the report will address.
Which of the following is an example of a report purpose statement?
Many employees would benefit from an on-site exercise facility.
To investigate the feasibility of an on-site exercise facility for all employees
Research indicates that employees who exercise experience fewer absences.
An on-site employee exercise facility would improve morale.
To investigate the feasibility of an on-site exercise facility for all employees
Which statement about primary and secondary research is most accurate?
Secondary data result from firsthand experience and observation.
Primary data result from reading what others have experienced or observed and written down.
Business reports must include both primary and secondary research.
Secondary data are easier and cheaper to gather than primary data.
Secondary data are easier and cheaper to gather than primary data.
What advice should you follow when writing a progress report?
Begin the report by providing the project’s expected completion date.
Explain the work currently in progress, including personnel, activities, methods, and locations.
Avoid discussing the work completed because your audience is interested in only the future work to be performed.
Describe current problems, but avoid discussing any anticipated problems.
Explain the work currently in progress, including personnel, activities, methods, and locations.
You are in charge of preparing the minutes for a recent board meeting. All of the following should be included in these formal minutes except
The names of only the individuals attending the meeting
The precise wording of each motion presented
Your name and signature
A summary of all group discussions
The names of only the individuals attending the meeting
Your law firm has just been named co-counsel in a large lawsuit, and you have been given the task of condensing the original 500-page complaint into a shorter report for your partners to read. What kind of report would you most likely write?
Summary
Justification/recommendation report
Progress report
Informational report
Summary
Your company needs a new wireless provider, and you have been assigned to research the alternatives. Based on your research, you have selected a new provider. What kind of report would you most likely write to inform the company CEO of your findings?
Informational report
Progress report
Justification/recommendation report
Summary
Justification/recommendation report
Which of the following is not included in a feasibility report?
Persuasive techniques
Problems that may result from implementation
The background and problem necessitating the proposal
Costs of implementing the proposal
Persuasive techniques
A yardstick report should __________.
provide an update on the status of a business project
be written using the direct strategy
develop specific criteria to compare alternatives
be organized chronologically
develop specific criteria to compare alternatives
Informational reports provide data or findings, analyses, and conclusions.
False
The reader’s anticipated reaction and the content of a report determine its organizational strategy.
True
An informal writing style is appropriate for external reports.
False
Short informal reports that are sent outside an organization should be prepared using a letter format.
True
Smart report writers avoid the use of headings in a report because they know that headings distract readers from the important information.
True
One of the most important steps in writing a report is that of gathering information.
True
A trip report is a type of informational report.
True
You are serving on a task force that is planning an event that will take place in six months. Management wants to be periodically informed of your group’s activities. Your report to management will most likely be a justification or recommendation report.
False
Informational reports emphasize facts; analytical reports emphasize reasoning and conclusion.
True
When you believe your audience will be agreeable to the suggestions in a justification/recommendation report, you should organize your ideas directly.
True

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