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Business eCommerce technologies

IMF is a privately owned logistics company with head quarters in S’pore and 14 representative offices in most Asian, Europe countries as well as the United States. It consists of these main business units; primarily Logistics, Head Office & Corporate Services, Retail for domestic traffic – RBU, Warehousing – WBU, Data Centre and Promotion & Marketing. The promotion & marketing business unit actively sells, promotes and develops the organization’s logistics products locally and overseas.

The logistics business unit handles all day-to-day business operations worldwide including the warehousing operations. The corporate services business unit handles all finance, human resource and non-operational related issues. The head office is located on three floors of an office building in the S’pore CBD. It uses an old mainframe to handle container space and air freight reservations made by call centers and overseas agents.

IMF has been operating for more than 19 years using very traditional logistics and distribution techniques and has yet to leverage technology successfully to gain competitive economic advantage and strengthen its market position. Judging from IMF’s various stages of business expansion throughout Asia recently, it has begun to realize the importance of strengthening its technological foothold in bringing the best out from its core

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competencies. IMF’s currently majors in transportation solution, expedites time-critical shipments, customers’ brokerage, consulting and ground delivery service.

Project Description The senior management of IMF Int’l has decided to upgrade its current infrastructure and to leverage on current business to business eCommerce technologies. This proposal aims to analyze IMF’s current IT infrastructure to determine its current and future suitability in view of the company’s new strategy. It discusses a proposed infrastructure design and its benefits. Finally it conducts a feasibility study into the recommended new infrastructure and makes a recommendation to IMF Int’l management on its findings.

Scope This project is in response to the request from the Board of Directors of IMF for a review of its Information Technology infrastructure and to look at the possiblity of its upgrading. This proposal looks at the current IT infrastructure, proposes a new infrastructure based on exisiting limitations and whether expectations of the senior management can be met with a feasibility study of the proposed infrastructure upgrade. These expectations are in the areas of achieving improved operational efficiency and reliability and to provide a platform that will allow the implementation of new strategic ecommerce intiatives in IMFs three operational business units.

Key focus are on areas such as, electronic communication services to all staff; business to business eCommerce services to domestic and overseas logistics partners otherwise known as agents. This project do not goes as far as to implement the proposed infrastructure. Project Schedule The Project plan is fairly straight forward and includes the following major tasks; analysis of the current infrastructure, conducting a feasibility study, design the proposed infrastructure, sent out request for quotations, select most cost-effective vendor and end with presenting the draft proposal to senior management. For further details of start and end dates, please refer to attached Microsoft Project 2000 IMF Int’l project plan.

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