Diversity in business has been embraced by a high number of corporate bodies due to the benefits of having a diverse workforce. Through cost benefit analysis, business organizations adopted the diversity concept in an effort to improve their operational performance. Diverse workforce provides the organizations with multiple talents and thus the efficiency of their operations. Individual backgrounds determine their talents where the workers can carry out specific activities better than others.
This resulted to efficiency in the operations of the company since workers would be assigned duties they do best. The different individual backgrounds affected the way different workers viewed situations. While some viewed situations positively, other workers viewed the same situation in a negative aspect. This provides the organization with different views about the situation and able to make comprehensive decisions on the situation. To ensure employee satisfaction, management of companies has involved the employees in decision making processes of the organization (Thiederman 2003, p187).
For example where a company is undertaking product development, the management can access different views on how to develop the product from a diverse workforce. The differing views can provide the company with ideas on how to further segment their market in order to ensure the satisfaction of the customers (Susan Scott-Parker 2008). Companies that have a diverse workforce portray a good image to the society which members of the society want to be associated with. Diverse workforce is therefore crucial towards ensuring that the organizations remain competitive in their industry of operation.
However, business organizations are faced with challenges when formulating policies that affect the diverse workforce. While some policy decisions might favor a diverse group, they might negatively impact on the other group. This results into conflicts as the diverse groups champion for their rights. As the society continues to disintegrate, business organizations are faced with a challenge on how to balance the diverse workforce. To ensure equality, businesses should consider the individual characteristics of their workforce and ensure that they are suitable for the achievement of the business objectives.
However, businesses should also ensure fairness in the recruitment exercise where all individuals are carefully and appropriately selected to ensure that their physical appearance and characteristics do not cost them the development opportunity. Disintegration within the society has resulted to the development of minority groups whose rights to freedom are ignored. Diversity issues within business organizations have had a wide impact towards ensuring fairness and equality in the society.
Diverse workforce improves on the productivity of the organization and this can also be reflected in the society. A diverse and equal society becomes more productive as members appreciate each other towards achieving a common goal (Roughgarden 2000, p92). Organizations should not ignore changing demographic patterns since they provide the organization with regional customers who provide potential markets for their products. The inclusion of these minority groups will improve the image of the company.
Business organizations should protect the interests of minority groups serving in their organizations as a way of retaining their productive staff and ensuring that the operations of the business remain efficient. Organizations in an effort to ensure the right talent is acquired from the recruitment exercise, they should advertise for career opportunities far and wide. This will provide them with a large pool of candidates that will enable the company to enforce its diversity policy. Business organizations appreciate the business opportunities created by a diverse workforce and should remunerate their employees fairly.
They should also create an environment that will assure development in their careers, social or personal lives. Roughgarden (2000, p54) further argues that, a diverse workforce promotes innovation, creativity and product development for the organization. The success of the organization translates to the success of its employees who in turn increase their standards of living. Positions in organizations should not be allocated on the basis of sexual orientation or race which does not allow for fairness in the organization.