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Customer Experience

At This Store, the Fitting-Room Mirrors Know All — Free Essay

It's been an unseasonably warm November in New York City, but Ralph Lauren's Polo flagship store on Fifth Avenue is ready for Christmas. The three-floor building, built to resemble a ski-lodge, is tastefully decorated with white lights, holly and stockings. Upstairs in the “living room” — complete with a couch, cowhide rug and functional fireplace …

3 Fundamentals of Better Customer Experiences — Free Essay

Putting the customer at the center of your business is a hard thing to do. That task takes humility and mental agility to come to the right starting point; and that point is the customer’s own subjective reality. Related:  It takes time spent with customers in their own context to empathically understand them; theorizing about them …

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Can a Food Blogger Force Starbucks to Change Its Pumpkin Spice Latte? — Free Essay

First, Vani Hari convinced . Then, she for including azodicarbonamide – "the yoga mat ingredient" – in their bread. Now, she's tackling everyone's favorite fall Starbucks order: the Pumpkin Spice Latte. On Monday, Hari published a post on her popular blog The Food Babe titled "." While Hari details the difficulty to finding an exact …

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