What component in a laser printer applies toner to the drum, causing the tone to stick to the charges areas of the drum?
What kind of printer uses inked ribbon?
What is a good reason to not recommend a solid ink printer?
The user has a surplus of toner carttridges and would like a printer that can be used with these
What printer type is considered an impact printer?
What 2 components are found in dot matrix printers?
tractor feed // platen
What type of printer uses a drum, plastic toner, and fuser to create a printed page?
What type of printer has the poorest print quality because the image is created using fairly large dots?
Which type of printer boils the ink in its print head to print?
Thermal inkjet (bubble jet)
You have been asked to recommend a printer that will be used in a travel agency. The printer will be used to print airline tickets. Each ticket has 4 pages, and the same information must show up on all four pages with a single pass of the printer. Which printer type would you recommend?
Which component in a laser printer prepares the photosensitive drum for writing by causing it to receive a negative electrostatic charge?
Which type of printer uses lasers and electrical charges to transfer images to paper?
Why would you recommend a dye sublimation printer?
When print jobs are detailed photographic reproductions.
Which component in a laser printer charges the paper to attract toner?
You’ve just set up a color laser printer on a customer’s Windows workstation. You’ve connected it to the workstation using a USB cable and have loaded the appropriate drivers. What should you do next? (2)
Edit the printer properties to configure paper tray and other device specific settings // Verify that it is working correctly by printing a test page
What are 3 printer languages?
PCL // Escape Codes // PostScript
Which connector is most commonly used by modern printers to connect to desktop PC systems?
You have just set up a new laser printer for the company president on her Windows workstation. You have installed the printer and the drivers, what should you do next?
Edit the device specific settings
Which term refers to the portion of the hard drive where print jobs are stored before going to the print device?
What methods can you use to connect your printer to an Ethernet network? (2)
Connect your printer to an external print server device that is connected to the network. // Add an Ethernet network card to your printer
What is an advantage of connecting a printer to a network?
Multiple users can print to the same printer
You have a workstation running Windows 7, 64-bot edition. A local printer connected to a USB port is shared so that other users can print to that printer. Users running the 32-bit versions of Windows report that they can’t install the driver for the shared printer. Users running 64-bit versions of Windows do not have any problems. What would you do to fix the problem? (2)
On your computer, add the x86 drivers// Manually install the correct driver on each computer that is having a problem
A user receives printouts consisting of several pages of seemingly random characters every time he prints to a network printer. The printer seems to work fine for all other users. What is the most likely cause of the problem?
The user is using an incorrect printer driver
You have a 64-bit Windows 7 workstation with three shared printers. You want to add drivers for 32-bit versions of the OS. What method would you choose to add the drivers with the least amount of effort?
Add the drivers to your print server in Print Management
What 2 printer management components would you use to view the port used by a printer?
Print server properties // Printer properties
You want to make a printer on a Windows workstation available only between certain hours. Which path would you use to edit this setting?
In Devices and Printers, right click the printer object and select Printer Properties. Use the Advance tab.
Which printer management component would you use to view the drivers used by a printer?
Printer properties // print server properties
A customer has called to complain that the colors in photos she has printed on the color inkjet printer your store sold her dont match the colors in the originals. Assuming the customer is using a Windows workstation, what should you do to resolve the issue? (2)
Use the Color Management tab of the printer driver to adjust the driver’s color settings. // Download and install the latest printer drivers
On the main network printer, another user’s print job has stalled. You try to delete that print job, but can’t. What is the reason why you can’t delete the print job?
You do not have the Manage documents permission
You’re responsible for ordering consumables for your organization’s printers. These printers are heavily utilized by users who demand the utmost reliability. Which of the following would be the best option when ordering new toner for these printers?
Toner cartridges recommended by the printer manufacturer.
Which printer permission would you assign to a user so that she can pause the printer?
Manage this printer
You’re conducting scheduled maintenance on a laser printer. You notice that there is a build-up of excess toner inside the interior of the printer. What is the proper way to remove it?
Use an anti-static vacuum
You have just installed a maintenance kit in your laser printer. What should you do next?
Reset the page count
You replace the print cartridge on an inkjet printer/ What should you do next?
Calibrate the printer
What problem is common for dot matrix printers?
Paper scraps are caught in the feed mechanism
For the past several days, the print jobs from the inkjet printer are missing colors and leaving gaps. What should you do to resolve the problem?
Use the automatic cleaning feature
Youre troubleshooting an older laser printer that is creating “accordion jams” where the paper is crumpled as it exits the printer moving into the output tray. What can you do to fix this problem?
Install a maintenance kit
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