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chapter 1 & 2 quiz

A lower case conserves space since it can double as a monitor stand.

True

False

False.
When disassembling a computer, it’s okay to stack circuit boards on top of each other as long as you follow ESD protection rules.

True

False

False.
A DVI port transmit a video signal & is also called a DB-15 port.

True

False

False.
Immediately after you unplug the computer from the power outlet, you’re safe to begin working inside the case.

True

False

False
An Ethernet port has a connector called an RJ-45 to connect to a network cable.

True

False

True
The motherboard sits on elevated screw holes or spacers to keep it from touching the case.

True

False

True
Functions that used to be provided by expansion cards are more often found as on-board ports today.

True

False

True
A system always needs the 4-pin auxiliary power connector, and sometimes needs the P1 connector as
well.

True

False

False
Hard drives have three connections for cables: one for reading data, one for writing data, and one for power.

True

False

False
Some boards designed to support multiple PCI-e video cards will have additional power connectors on the board to power wattage-hungry cards.

True

False

True
Which statement is NOT a good practice when working inside a computer case?

don’t touch a microchip with a magnetized screwdriver

don’t touch the inside of a computer that is turned on

be sure to hold expansion cards by the edge connectors

remove loose jewelry

Be sure to hold expansion cards by the edge
What type of port transmits both digital audio and digital video with a single connector?

DVI

S-Video

HDMI

VGA

HDMI
What is the second step in opening the case of a working computer?

Power down the system and unplug it

open the case cover

back up important data

press and hold down the power button for a moment

power down the system and unplug it
Which statement is NOT true regarding motherboards?

has a CPU socket

has slots for DIMMs

has a heat sink on the PCIe slots

also called a system board

has a heat sink on the PCIe slots
What do you call a connector on a motherboard that consists of pins that stick up from the board?

header

jumper

pin array

socket

Header
What component is most likely to be installed in a PC, is considered primary storage, and typically stores the operating system, as well as its applications?

floppy drive

optical drive

hard disk drive

tape drive

Hard disk drive
What are round plastic or metal pegs that separate the motherboard from the bottom of the case known as?

Elevator

Header

Insulator

Standoff

Standoff
What is the component that usually has a dual-voltage selector switch and has cables that connect to the motherboard and drives called?

HDD

PSU

PCIe

DIMM

PSU
In what order should you install components into the case after disassembling a computer?

motherboard, drives, cards, power supply

drives, motherboard, cards, power supply

power supply, drives, motherboard, cards

cards, motherboard, power supply, drives

power supply, drives, motherboard, cards
What audio port connects to an external home theater audio system, providing digital audio output?

eSATA

Thunderbolt

S/PDIF

FireWire

S/PDIF
How many pins are in the power supply connector that is typically used on most motherboards today?

20-pin

8-pin

15-pin

24-pin

24-pin
Which statement is true regarding the installation of the motherboard and connecting power?

a 4-pin power cord supplies supplemental power to the processor

you can use an adapter to convert two 6-pin connectors to a PCIe connector

the P1 connector is used for PCIe devices

there are typically three screw sets that hold the motherboard to the case

a 4-pin power cord supplies supplemental power to the processor
If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power?

2

5

8

4

8
What type of connector is not typically found on the front panel header?

HDD LED

SATA controller

Power LED+

Power SW

SATA controller
What statement about an FRU is true?

all types can be easily disposed of in any trash can

it’s easily repaired by a support technician

a support technician should know how to replace one

they are not necessary for the computer’s operation

a support technician should know how to replace one
What does a small triangle embedded on a connector signify?

the connector is optional and need not be attached

the wire nearest the triangle is pin 1

the pin near the triangle should be
matched with a circular pin

use caution when using the
connector

the wire nearest the triangle is pin 1
What acronym is another name for static electricity, which can damage chips and destroy motherboards?

LCD

CRT

EMI

ESD

ESD
Where should you clip your ESD strap when opening a computer case?

computer case

electrical outlet

power supply

the floor

Computer case
What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched?

ROM module

POST card

CMOS firmware

BIOS memory

POST card
Most manufacturers or retailers of laptops offer a warranty that lasts for at least how long?

3 years

90 days

2 years

1 year

1 year
What general-purpose tool can measure characteristics of electricity in a variety of devices?

POST card

cable tester

multimeter

loopback plug

multimeter
What diagnostic software is used by several manufacturers, and can run tests on keyboards, video, speakers, touch pad, optical drives, wireless LAN’s, motherboard, processor, ports, hard drive, and memory?

PC-Fixit

WinScan

PC-Doctor

DiagNow

PC-Doctor
Law enforcement agencies sometimes use what type of data to reconstruct a person’s travels?

geospotting

tethering

geotracking

accelerometer

Geotracking
If a ground strap is unavailable, what should be done to dissipate any ESD before working on a laptop?

Move around prior to touching the device

Touch a non-painted metallic surface on the laptop

Wash your hands

Touch any part of the laptop

Touch a non-painted metallic surface on the laptop
What is the most common pointing device on laptops?

a touch pad

a trackball

a mouse

a touch screen

Touch pad
What should be done after reassembling a laptop, but before installing the battery or AC adapter?

Gently shake the laptop to ensure nothing is loose inside of the case

Remove the keyboard so that you can test proper voltage on the motherboard once the battery and/or AC adapter are reconnected.

Attack ESD strap alligator clip to a different grounding source

Press the power button to drain any electricity in the system

Gently shake the laptop to ensure nothing is loose inside of the case
A micro-ATX motherboard will fit into a case that follows what minimum standard?

ATX 1.0

ATX 2.1

ATX 2.0

ATX 1.5

ATX 2.1
Which component may be considered a field replaceable unit (FRU)?

hard drive

power supply

LCD screen

All of the above

All of the above
How many pins are used in a parallel port, also known as an LPT port?

15

40

9

25

25
Which of the following statements regarding working inside a laptop computer is true?

When upgrading a laptop, you should use components that are the same brand as the laptop, or use only recommended components.

If an internal component needs replacing, you should always replace the component rather than disable it.

The LCD screen of a laptop is never considered to be a field replaceable unit.

Repairing a laptop is always more cost effective than buying a new one.

When upgrading a laptop, you should use components that are the same brand as the laptop, or use only recommended components.
What type of port is sometimes used by routers for management and configuration purposes?

eSATA port

DB9 port

LPT port

PS/2 port

DB9 port
When is it okay to touch the inside of a computer that is turned on?

When disassembling the computer

When using a multimeter to
measure voltage output

When a qualified electrician is
present

When reassembling the computer

when using a multimeter to measure voltage output
What connector has 4 pins, is used for older IDE drives and some SATA drives, and can provide +5 V and +12 V power outputs?

SATA connector

Molex connector

Berg connector

PCIe connector

Molex connector
A system will always require what power connector?

6-pin PCIe power connector

8-pin PCIe power connector

P1 power connector

4-pin auxiliary

P1 connector
The two services that Windows must provide for an ExpressCard are:

card service

daemon service

socket service

hardware service

Socket service
Card service
When removing screws while working on a laptop, what should be done with the screws?

They should be left inside the case of the laptop

They should be painted to indicate where they go

They should be stored or labeled

They should be disposed of

They should be painted to indicate there they go
What two different types of firmware may be used on motherboards?

CMOS

BIOS

UEFI

CEFI

EFI
BIOS
When handling motherboards, cards, or drives, which statement is NOT accurate?

You should not touch chips on the device

You should not touch any soldered components on a card

You should not hold expansion cards by the edges

You should not touch edge connectors

You should not touch edge connectors
What are the two most common form factors used today for computer cases, power supplies, and motherboards?

AT

mATX

ATC

ATX

mATX
ATX
The PCIe connectors on an ATX Version 2.2 power supply come in what two different configurations, depending on the version of PCI express involved?

10-pin

8-pin

6-pin

4-pin

8-pin 6-pin
What is the very first step that should be taken when performing work with a computer?

You should back up any important data

You should ground yourself

The components should be removed

You should power down the system and unplug it.

You should back up any important data
What are two different ways by which a laptop could utilize the cellular network connection of a mobile device?

proxy

hotspot

store and forward

tethering

hotspot tethering
Sometimes a board may have an extra PCIe power connector. This connector comes in what two different pin numbers?

4-pin

8+1 pin

8-pin

6-pin

8-pin 6-pin
What are two resources that may be useful in disassembling a laptop computer?

Service manual

Part brochures

User manual

Diagnostic software

Service manual
User manual
What two devices in a computer should be considered “black boxes”, and should never be opened, due to risks involving charged capacitors?

monitor

video card

hard drive

power supply

Power supply
Monitor
What is the name for the type of flash memory that is used by mobile devices to store their apps and data?

hard drive

MicroFlash card

SC card

solid state device

Solid state device
In a cellular network, each cell is controlled by a tower. What are these towers called?

base controllers

cell hubs

cell controllers

base stations

cell hubs cell controllers
What two laptop manufacturers provide their service manuals online free of charge?

Sony

Dell

HP

Lenovo

Dell
Lenovo
If the PC-Doctor software is installed on a computer’s hard drive, what two different ways can the program be started?

Command line utility

Load proper diagnostic CD

Start menu shortcut

Press function key during startup sequence

Start menu shortcut

Press function key during startup sequence

controls power to the motherboard, must be connected to power the PC up.
Power SW
a connector on a motherboard that consists of pins that stick up from the board
front panel header
positive / negative LED that controls the power light and indicates the power is on
Power LED +/-
controls the drive activity light on the front panel that lights up when any SATA or IDE device is in use
HDD LED
keeps the motherboard from touching the case
Space
switch used to reboot a computer
Reset SW
you clip it to the side of the computer case to dissipate any charge between you and the computer
ESD strap
a type of connector that must be lifted up in order to be disconnected
ZIF connector
a document from the manufacturer that describes how to disassemble a device
service manual
a connector on the motherboard that allows the insertion of a card
Expansion slot
transmits digital video and audio and is slowly replacing VGA and DVI
DisplayPort
a type of memory slot found on a motherboard
DIMM
draws heat from the CPU and pipes it to a fan, which then blows heat out of the case
heatsink
a slot used for expansion cards or video cards on a motherboard
PCIe
a series of tests performed by the startup UEFI/BIOS when you first turn on a computer
POST
a smaller type of memory slot typically used for laptops
SO-DIMM
a computer is said to be in this mode when all wireless technologies are turned off
Airplane mode
a short-range wireless technology used to connect two devices in a small personal network
Bluetooth
also called the processor, or microprocessor, does most of the processing of data and instructions for the entire system
Central processing
reduces the total cost of a system by reducing the number of expansion slots on the motherboard, reducing the power supplied to the board, and allowing for a smaller case size
Micro-ATX

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