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Chapter 1 – Hardware Support A+

A tower case conserves space since it can double as a monitor stand.

True
False

False
A DVI port transmits a video signal and is also called a DB-15 port.

True
False

False
An Ethernet port has a connector called an RJ-45 to connect to a network cable.

True
False

True
Functions that used to be provided by expansion cards are more often found as onboard ports today.

True
False

True
Hard drives have three connections for cables: one for reading data, one for writing data, and one for power.

True
False

False
What type of port transmits both digital audio and digital video with a single connector?

S-Video
DVI
HDMI
VGA

HDMI
What audio port connects to an external home theater audio system, providing digital audio output?

S/PDIF
FireWire
Thunderbolt
eSATA

S/PDIF
Which statement is NOT true regarding motherboards?

also called a system board
has a CPU socket
has a heat sink on the PCIe slots
has slots for DIMMs

has a heat sink on the PCIe slots
What component is most likely to be installed in a PC, is considered primary storage, and typically stores the operating system, as well as its applications?

floppy drive
tape drive
hard disk drive
optical drive

hard disk drive
What is the component that usually has a dual-voltage selector switch and has cables that connect to the motherboard and drives called?

HDD
PSU
DIMM
PCIe

PSU
How many pins are in the power supply connector that is typically used on most motherboards today?

20-pin
8-pin
24-pin
15-pin

24-pin
If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power?

4
2
5
8

8
What statement about an FRU is true?

-they are not necessary for the computer’s operation
-all types can be easily disposed of in any trash can
-it’s easily repaired by a support technician
-a support technician should know how to replace one

a support technician should know how to replace one
What acronym is another name for static electricity, which can damage chips and destroy motherboards?

LCD
ESD
EMI
CRT

ESD
What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched?

POST card
ROM module
BIOS memory
CMOS firmware

POST card
What general-purpose tool can measure characteristics of electricity in a variety of devices?

loopback plug
POST card
multimeter
cable tester

multimeter
Programs and data that are stored on a motherboard are referred to by what term?

firmware
package
blob
instruction set

firmware
What is the name for the type of flash memory that is used by mobile devices to store their apps and data?

SC card
solid state device
MicroFlash card
hard drive

solid state device
Law enforcement agencies sometimes use what type of data to reconstruct a person’s travels?

accelerometer
tethering
geotracking
geospotting

geotracking
What is the most common pointing device on laptops?

a touch pad
a mouse
a touch screen
a trackball

a touch pad
In a cellular network, each cell is controlled by a tower. What are these towers called?

cell controllers
cell hubs
base controllers
base stations

base stations
A micro-ATX motherboard will fit into a case that follows what minimum standard?

ATX 1.0
ATX 1.5
ATX 2.0
ATX 2.1

ATX 2.1
How many pins are used in a parallel port, also known as an LPT port?

9
15
25
40

25
What type of port is sometimes used by routers for management and configuration purposes?

DB9 port
LPT port
PS/2 port
eSATA port

DB9 port
What connector has 4 pins, is used for older IDE drives and some SATA drives, and can provide +5 V and +12 V power outputs?

SATA connector
Berg connector
Molex connector
PCIe connector

Molex connector
The two services that Windows must provide for an ExpressCard are:

daemon service
socket service
card service
hardware service

socket service
card service
What two different types of firmware may be used on motherboards?

BIOS
CEFI
UEFI
CMOS

BIOS
UEFI
What are the two most common form factors used today for computer cases, power supplies, and motherboards?

AT
ATX
ATC
mATX

ATX
mATX
The PCIe connectors on an ATX Version 2.2 power supply come in what two different configurations, depending on the version of PCI express involved?

4-pin
6-pin
8-pin
10-pin

6-pin
8-pin
What are two different ways by which a laptop could utilize the cellular network connection of a mobile device?

proxy
store and forward
tethering
hotspot

tethering
hotspot

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