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Chapter 1 Supply Chain

The logistics function of a supply chain would include Marketing and Engineering as its key inter-organizational participants.
F
Most organizations function as part of a larger supply chain.
T
The supply chain is a network of manufacturers and service providers that work together to convert and move goods from the raw materials stage to the end user.
T
In general, operations management activites are information and decision intensive.
T
A second-tier supplier is downstream from a first-tier supplier in the supply chain.
F
Most of the participants in a supply chain are both suppliers and customers.
T
Electronic commerce refers to the use of information technology solutions to automate business transactions.
T
The drive for efficiency has decreased the level of globalization in the world economy over the last twenty years.
F
Every organization has an operations function.
T
Of the three flows linking organizations in a supply chain, information and monetary flows always move upstream and physical flows always move downstream.
F
To participate in a supply chain, a firm must actually handle the physical goods at some point.
F
Information and materials are two examples of inputs to the transformation process.
T
The transformation process can be used to describe the production of intangible services.
T
Inputs to the transformation process are tangible, but the outputs may be tangible or intangible.
F
E-commerce is the component of a supply chain that is most susceptible to breakdown.
F
To avoid supply chain problems, firms must manage relationships with their downstream suppliers as well as their upstream customers.
F
The association for operations management is AOM
F
Which of the following is NOT a flow typically found in a supply chain?
Risk
Which of the following is primarily a supply chain management decision?
From whom to purchase materials
Which of the following is NOT a trend in operations management?
Decreased customization
Efforts to improve cooperation among firms in the supply chain can be characterized as:
Relationship management
Which job title would most likely be responsible for supervising production in a manufacturing setting?
Production manager
Jon was a mathematical whiz. He had a flat for developing spreadsheets, using stats, and creating simulations to show the effects of changes in policy and infrastructure. His skills equipped him well for his operations and supply chain position as:
An analyst
Which department is least likely to interact with the purchasing function?
Human resources
Planning numbers needed for effective decision making are typically developed by:
Forecasting
______ is and example of an output of the transformation process.
Satisfied customers
Which of the following statements about the operations function is NOT correct?
The outputs of an operations function are always tangible
Which of the following statement regarding the supply chain is TRUE?
A first-tier supplier is downstream form a second-tier supplier
Which of these statements about recent trends in operations and supply chain management is BEST?
More companies are putting an emphasis on relationship management
An electronic commerce system:
Can improve the speed and quality of business communicaiton
The collection of people, technology, and systems within an organization that has primary responsibility for providing the organizations products or services is called:
The operations funciton
The organization that provides national and institutional leadership in purchasing and materials management is:
ISM
Which of the following lists is in correct supply chain order?
First-tier supplier – manufacturer – distributor

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