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Chapter 10 Supply Chain Management

Supply Chain
Consists of all parties involved, directly or indirectly, in the movement of a product or a raw material
Movement includes procurement, flow, and distribution
Supply Chain Management
involves the management of material and information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability
Logistics
a set of processes that plans for and controls the efficient and effective transportation and storage of supplies form suppliers to the customers
plan source make deliver return
5 basic Supply Chain Management components
Supply chain visibility
IT advances results in changes in: (…..)
the ability to view all areas up and down the supply chain
Bullwhip effect
IT advances results in changes in: (visibility)
occurs when “distorted” product demand information passes from one entity to the next throughout the supply chain
IT can reduce uncertainty in product demand
Demand planning software
IT advances results in changes in: (consumer behavior)
generates demand forecasts using statistical tools and forecasting techniques
speed
visibility
competition
consumer behavior
IT advances results in changes in: (4)
Supply chain planning (SCP) software
Supply chain execution (SCE) software
IT advances results in changes in (Competition)
SCM can be broken down into ………… and ………… . Both increase the company’s ability to compete.
Supply chain planning (SCP) software
uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain
Supply chain execution (SCE) software
automates the different steps and stages of the supply chain
IS person responsible for an SCM system should
1. Make the sale to suppliers
2. Wean employees off traditional business practices
3. Ensure the SCM system supports the organizational goals
4. Deploy in incremental phases and measure and communicate success
5. Be Future Oriented
SUPPLY CHAIN MANAGEMENT SUCCESS FACTORS / Seven Principles of supply-chain management
Segment customers based on service needs.
Customise the logistics network.
Listen to signals of market demand and plan accordingly.
Differentiate product closer to the customer
Strategically manage the sources of supply.
Develop a supply-chain-wide technology strategy
Adopt channel-spanning performance measures

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