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Chapter 11 Computer Repair

If a necessary program is using too much of the system resources and bogging down other applications, what can you do to fix the problem?
use task manager and lower the priority of the program
How can you view a list of users currently logged onto the computer?
task manager- user tab
What is the program filename and extension of System Configuration?
msconfig.exe
Which Windows 7 tool can be used to see a history of problems a computer has had since Windows was installed?
Windows 7 reliability monitor
What tool in Windows Vista, used to temporarily disable a startup program, is not available in Windows 7 or Windows XP?
Software explorer
If a nonessential service is slowing down startup, how can you permanently disable it?
services.msc
What should be the startup type of a service that should not load at startup but might be used later after startup? What tool can you use to set a service’s startup type?
normal startup
List three snap-ins that can be found in the Computer Management console that are used to manage hardware and track problems with hardware.
device manager, disk management, task schedule
What is the file extension of a console that is managed by Microsoft Management Console?
.msc
Name the program filename and file extension for the Microsoft Management Console.
mme.exe
Which log in Event Viewer would you use to find out about attempted logins to a computer?
security log
Which log in Event Viewer would you use if you suspect a problem with the hard drive?
system log record
Which three Windows 7 tools are contained in the Vista Reliability and Performance Monitor?
restore view, performance monitor, and reliablity monitor
What is the path to the Ntuser.dat file in Windows 7?
C:UserUsernamentuser.dat
How is the Ntuser.dat file used?
holds user settings when the user logs on
Which registry key contains information that Device Manager uses to display information about hardware?
hklm/hardware
Which Windows 7/Vista tool can give you a quick report of the overall performance of the system expressed as a single number?
Windows Experience Index
To improve Windows performance, you decide to disable the indexer used for Windows search. Will Windows search still work?
yes
What three indicators in Task Manager can be used to find which program has a memory leak?
working set, handles and thread column
What key do you press at startup to load the system in Safe Mode?
f8
If performance improves when Windows is loaded in Safe Mode, what can you conclude?
a non essential system is the cause for slowing down the system
If performance does not improve when Windows is loaded in Safe Mode, what can you conclude?
hardware problem
When using MSconfig to stop startup services including Microsoft services, which service should you not stop so that restore points will not be lost
Volume Shadow copy
In what folder does Task Scheduler keep scheduled tasks?
C:windowssystem32tasks
What is the purpose of the Wow6432Node subkey in the Windows registry?
manages differences between 32 and 64 bit windows
What is the name of the window used to uninstall software in Windows 7/Vista?
Programs and Features

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