Leadership occurs among people, involves the use of influence, and is used to attain goals.
Influence means that the relationship among people is passive.
The highest level in a hierarchy of manager capabilities refers to level 5 leadership.
Interactive leadership means that the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.
Values associated with interactive leadership include personal confidence, exclusion, and independence.
Within a single individual, management and leadership reflect the same sets of qualities and skills that frequently overlap.
Good leadership is needed to help the organization meet current commitments, while good management is needed to move the organization in the future.
Authentic leadership refers to individuals who know and understand themselves, act consistently with high ethical values, and empower others.
A leader who works to fulfill subordinates’ needs and goals as well as to achieve the organization’s larger mission is
called a servant leader.
In a recent study, it was found that men were more capable of motivating others and listening than women.
A situation would be considered highly favorable to the leader when tasks are highly unstructured and the leader has little formal authority.
Personal power, innovation, and nurturing are consistently viewed as manager qualities rather than leader qualities
Three distinguishing personal characteristics associated with successful leaders are intelligence, honesty, and self- confidence.
Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all intelligence and ability components of personal characteristics of leaders.
Ohio State University researchers identified two major behaviors called consideration and initiating structure.
Consideration is the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment.
The extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust refers to initiating structure.
Job-centered leaders are those leaders that establish high performance goals and display supportive behavior toward subordinates.
The leadership grid suggests a two-dimensional leadership theory that measures a leader’s concern for people and concern for production
The country club management style (1,9) stresses high service and concern for guests or customers, sometimes to the detriment of employees of the firm.
Hersey and Blanchard’s situational theory focuses a great deal of attention on the characteristics of employees in determining appropriate leadership behavior.
Situational theory model focuses a great deal on the characteristics of followers, not those of the situation.
The task-oriented leader, according to Fiedler, excels in the favorable situation whereas relationship-oriented leaders are most effective in situations of moderate favorability.
A substitute counteracts the leadership style and prevents the leader from displaying certain behaviors.
A situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviors is called a neutralizer.
An inspirational leader who has the ability to motivate subordinates, through personal transactions, to transcend their normal performance refers to a transactional leader.
The charismatic leader has the ability to motivate subordinates to transcend their expected performance.
Charismatic leaders typically have a strong vision for the future and they can motivate others to help realize it.
A transformational leader is a leader distinguished by a special ability to bring about innovation and change.
Transformational leaders are hardworking, tolerant, and fair-minded, but are not as capable of leading change as are transactional leaders.
The pragmatic survivor is a follower who participates actively in the organization but does not use critical thinking skills.
The alienated follower is a person who is an independent, critical thinker but is passive in the organization.
An active follower is characterized by a need for constant supervision.
Power is the potential ability to influence the behavior and decisions of other people.
The type of power that results from the leader’s legitimate authority, based upon his or her position within the organization, is called coercive power.
The effective follower exhibits neither critical, independent thinking nor active participation.
Influence is the effect a person’s actions have on the attitudes, values, beliefs, or behavior of others.
Legitimate, reward, and expert powers are all forms of position power.
When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days, he is using his coercive power.
Two types of personal powers are expert and reward powers
Rational persuasion is one interpersonal influence tactic available for leaders.
Effective leaders develop networks of allies; people who can help the leader accomplish his or her goals.
Research indicates people rate leaders as “more effective” when they are perceived to use one influence tactic.
_______is the ability to influence people toward the attainment of goals.
Leadership is reciprocal, according to your text. This means:
it occurs among people.
______means being unpretentious and modest rather than arrogant and prideful.
Which of the following refers to the highest level in a hierarchy of manager capabilities?
Level 5 leadership
The leader who stimulates high standards and champions dedication to vision is a_______leader
A(n)_______leader works to fulfill subordinated needs and goals as well as to achieve the organization’s larger mission.
Which of the following is NOT a valid component of authentic leadership?
Isolates self from others
All of the following are leadership qualities EXCEPT:
Which of the following is NOT a manager quality?
The distinguishing personal characteristics of a leader are known as:
The early research on leadership traits was referred to as the:
great man approach.
Recently, Beagle Boutique was attempting to hire a middle manager. They were looking for an intelligent, confident, and honest individual. Which approach to leadership was Beagle using?
The trait approach
Which of the following characteristics of leaders have been studied?
a. Personality traits
b. Physical traits
c. Social traits
d. Work-related traits
****All OF THESE****
Self-confidence, honesty and integrity, and the desire to lead, are all components of which personal characteristic of leaders?
Colleen Farney at TeleTech shows vast knowledge, intelligence, cognitive ability, and keen decisiveness. Which personal characteristic of leadership is she showing?
Intelligence and Ability
Researchers at the Ohio State University identified two major behaviors called:
consideration and initiating structure.
Wilson is viewed by his boss as driven, tenacious, and conscientious in the pursuit of his goals. These characteristics fit within which category?
Megan is a manager at Botell International. She is very trustful and extremely respectful of her subordinate’s welfare. She can be described as:
high in consideration.
Which of the following is consistent with initiating structure?
Task oriented behavior
______are natural talents and abilities that have been supported and reinforced with learned knowledge and skills and provide each individual with his or her best tools for accomplishment and satisfaction.
The Michigan researchers used the term_____for leaders who established high performance goals and displayed supportive behavior toward subordinates.
The less effective leaders, in the University of Michigan studies, were called:
_____and_____proposed a two dimensional leadership theory called the Managerial Grid
The recommended management style from the leadership grid is ______
Which of these, according to the leadership grid, is a 1,9 management style?
Country Club Management
According to the Leadership Grid, which of the following occurs when efficiency in operations is the dominant orientation?
The Leadership Grid used the two leader behaviors which were called:
concern for people and concern for production.
According to the leadership grid,______ means the absence of a management philosophy, where managers exert little effort toward interpersonal relationships or work accomplishment.
The key assumption of Hersey and Blanchard’s situational model is that subordinates vary in their:
Hersey and Blanchard are responsible for which theory?
Situational model of leadership
Two leadership styles used by Fiedler in his contingency theory were:
relationship-oriented and task-oriented.
Fiedler used all of the following to describe how leaders fit the situation EXCEPT:
In situations of-_______, according to Fiedler, relationship-oriented leaders are more effective.
According to SPOTLIGHT ON SKILLS in Chapter 11, when delegating leaders do all of the following EXCEPT:
work alone to accomplish important tasks.
A_______is a situational variable that makes a leadership style unnecessary or redundant.
Which of the following types of leader is one who has the ability to motivate subordinates to transcend their expected performance?
Marion is a great manager and he has a number of special skills. In particular, Marion has the ability to get his subordinates to do more than would be normally expected. Which of the following terms best describes Marion?
“A fire that ignites followers” is used to describe which leadership characteristic?
Charismatic leaders are often_____than transactional leaders.
Some of the key characteristics associated with charismatic leaders include:
a. visionary skills.
b. communication skills.
c. motivation skills.
****all of these***
Andy’s subordinates say that they love working for Andy because he inspires them to not only believe in the organization but to believe in their own potential as well. Based on this example, Andy can best be described as what type of leader?
The______leader is distinguished by his/her ability to bring about organizational change.
Which type of leader clarifies the role and task requirements of subordinates?
Which of the following is a passive, independent, critical thinker?
Which of the following is a follower who participates actively in the organization but does not use critical thinking skills?
One of Ruby’s few flaws is that she does not consider possibilities beyond what she is told, accepting her supervisor’s ideas without thinking. She can best be described as what type of thinker?
Which of these is the potential ability to influence the behavior of others?
Which of the following is the power coming from a formal management position in the organization?
Ian does not have much of a relationship with his subordinates. They feel obligated to do as he says because he’s the boss. This is an example of:
Candice uses praise, pay increases and recognition as ways of influencing her subordinate’s behaviors. All of these actions are highly valued by the work group. This is an example of:
________power is based in the ability of the leader to do such things as recommend promotions.
Which of the following types of power is vested in the manager’s ability to punish employees?
Beth, a middle manager at Heather’s Handbags, uses threats and punishments as ways of influencing the behavior of his subordinates. Which of the following sources of power is Beth relying on?
Which of the following types of power stems from a leader’s special knowledge?
a. Reward power
b. Referent power
c. Legitimate power
d. Coercive power
*****None of these*****
Referent power depends on the leader’s:
All of the following are essential parts of any definition of leadership EXCEPT:
***d. coercive power.
Peter has the ability to convince others to work toward the attainment of goals. This ability is known as________
Which of the following is the most frequently used and a highly effective influence tactic?
Using rational persuasion
When leaders influence others through the exchange of benefits or favors, which influence tactic is being used?
Rule of reciprocity
The six interpersonal influence tactics for leaders include all of the following EXCEPT:
do not worry about people liking you.
All of the following are interpersonal influence tactics EXCEPT
rely on the rule of demand.
The mandatory leadership-training seminar had just been concluded. All of the newly promoted managers at Marc’s Music, Inc. had been asked to attend and participate in the two-day seminar, and Barry Bailey had been fascinated with what she had learned. She is now reviewing the material she covered.
1. Barry will develop strong skills in working with her people and also strong ability in accomplishing the task achieving the goals of Marc’s Music. On the managerial grid, her style will be:
2. Barry recognizes that her power can come from five sources, including all of the following EXCEPT:
3. Barry learns of a recent study on gender differences in leadership behaviors. In which area of leadership do women score more highly than men?
4. To become a level 5 leader, Barry would have to hone which personal characteristic?
2. mechanistic power.
a. Motivating others
b. Fostering communication
c. Builds relationships
d. Listening to others
***All of the above***
The ability to influence people toward the attainment of goals is known as ____
______leadership transcends self interest to serve others and the organization.
In______, the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.
______are the distinguishing personal characteristics of a leader, such as intelligence, honesty, and appearance.
________is the extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust.
_____is the extent to which the leader is task oriented and directs subordinates’ work activities toward goal
________, according to the Leadership Grid, occurs when efficiency in operations is the dominant orientation.
A model of leadership that describes the relationship between leadership styles and specific organizational situations is called a(n)________approach.
A contingency approach to leadership that links the leader’s behavioral style with the task readiness of subordinates is called the_______
A(n)______for leadership makes the leadership style unnecessary or redundant.
A situational variable that counteracts a leadership style is known as a(n)_____.
_______clarify the role and task requirements of subordinates, initiate structure, provide appropriate rewards, and try to be considerate to and meet the social needs of subordinates
The_____has the ability to inspire and motivate people to do more than they would normally do, despite obstacles and personal sacrifice.
A(n)________leader is distinguished by a special ability to bring about innovation and change
_______is the potential ability to influence the behavior of others
Power coming from a formal management position in an organization and the authority granted to it is called
Power that results from the authority to reward others is called______
Power that stems from the authority to punish or recommend punishment is called________
Power resulting from a leader’s special knowledge or skill regarding the tasks performed by followers is referred to as _____.
Power that results from characteristics that command subordinates’ identification, respect and admiration for and desire to emulate the leader is called_______
List the two dimensions used in Blake and Mouton’s Leadership Grid.
concern for people and concern for production
List the two types of personal power.
Expert power and referent power.
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