logo image

Chapter 12

what role does information play in enterprise resource planning systems?
provides a foundation for collaboration between departments, enabling people in different business areas to communicate
what is the business value of integrating SCM, CRM, and ERP systems?
allows the unlocking of information to make it available to any user, anywhere, anytime
the evolution of ERP
Extended ERP
what is the backbone of e-business?
CRM, primary users?
sales, marketing, customer service
CRM, primary business benefits?
sales forecasts, sales strategies, marketing campaigns
SCM, primary users?
customers, resellers, partners, suppliers, distributors
SCM, primary business benefits?
market demand, resource and capacity constraints, real-time scheduling
ERP, primary users?
accounting, finance, logistics, production
ERP, primary business benefits?
forecasting, planning, purchasing, material management, warehousing, inventory, distribution
what integrates an ERP vendor, SCM vendor, and CRM vendor?
enterprise application integration (EAI)
core ERP components
traditional components included in most ERP systems and they primarily focus on internal operations
extended ERP components
extra components that meet the organizational needs not covered by the core components and primarily focus on external operations
what are the three most common core ERP components?
accounting and finance
production and materials management
human resources
accounting and finance
manages accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management
production and materials management
handles the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control
human resources
tracks employee information including payroll, benefits,compensation, performance assessment, and assumes compliance with legal requirements of multiple jurisdictions and tax authorities
what are the extended ERP components?
business intelligence
customer relationship management
supply chain management
e-business components include:
elogistics and eprocurement
manages the transportation and storage of goods
the business-to-business (B2B) purchase and sale of supplies and services over the Internet
what are common ERP benefits
-integrates financial information
-integrates customer order information
-standardize and speed up manufacturing processes
-reduce inventory
-standardize human resource information

Need essay sample on "Chapter 12"? We will write a custom essay sample specifically for you for only $ 13.90/page

Can’t wait to take that assignment burden offyour shoulders?

Let us know what it is and we will show you how it can be done!
Sorry, but copying text is forbidden on this website. If you need this or any other sample, please register

Already on Businessays? Login here

No, thanks. I prefer suffering on my own
Sorry, but copying text is forbidden on this website. If you need this or any other sample register now and get a free access to all papers, carefully proofread and edited by our experts.
Sign in / Sign up
No, thanks. I prefer suffering on my own
Not quite the topic you need?
We would be happy to write it
Join and witness the magic
Service Open At All Times
Complete Buyer Protection
Plagiarism-Free Writing

Emily from Businessays

Hi there, would you like to get such a paper? How about receiving a customized one? Check it out https://goo.gl/chNgQy