Chapter 3 Scientific Management
2. Scientific Selection and training of workers- before Taylor workers were not chosen on skills that they had because of networking or because they knew someone, Taylor says to hire people who are qualified for the job and train them into that job.
3. Cooperation between workers and management. The way Taylor saw it was that managers were to supervise workers give clear directions ad tasks and workers report problems such as machine break downs, the only communication was related to the job
4. Equal Division- of work between managers and employees- different kinds of work but the same amount
– He believed that if carefully managed, a bureaucratic administration can lead to effective decision-making, optimum use of resources and successful accomplishment of organizational goals.
-proposed six important points that should be present in that bureaucratic system (bureaucratic model)
2. Traditional Authority- comes from tradition and custom. For example Owner’s son becomes new Owner because it is passed own
3. Rational Authority- System of rational rules, the basis for bureaucracy
2. Chain of command
3. Impersonal objective rules
4. Written regulations
5. Clearly defined division of labor (everyone knew what they were supposed to be doing),
6. Written documentation (everything in writing, no favoritism).
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