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Chapter 7 pt.2

The two factor theory suggests that dissatisfaction is caused by extrinsic factors. Which of the following is an example of such a factor?
working conditions
Which of the following is not true about the two factor theory?
A job becomes satisfying when the dissatisfying characteristics are removed.
Gerry has a job that pays an excellent salary. Which of these factors is most likely responsible for the fact that Gerry loves her job?
recognition for her achievements
Which one of the following would be considered a motivator in the two-factor theory
responsibility
Your fellow employees have a terrible work situation. You decide that your first job should be to remedy the hygiene factors. Which are they?
Recognition
Your fellow employees have a terrible work situation. You have decided to try to apply Herzberg’s two factor theory. Which of the following statements would likely be true?
Fixing the conditions that make the employees dissatisfied will not make them satisfied
McClelland’s theory of needs concentrate’s on which three needs?
Need for achievement, power and affiliation
How does McClelland define the need for affiliation
Desire for friendship, cooperative situations and mutual understanding
Cognitive evaluation theory suggests that which of the following would not serve to increase an employees motivation
base pay on performance
According to the goal-setting theory of motivation, highest performance is reached when goals are set to which level
difficult but attainable
MBO emphasizes translating overall organizational objectives into
specific objectives for organizational units and individual members
Who sets MBO objectives?
they are set jointly by superior and subordinate
What sort of goals does Management by objectives (MBO) emphasize?
Tangible, verifiable, and measurable
What does MBO provide for the individual employee
Specific personal performance objectives
Which of the following is an example of an MBO objective
Decrease payroll costs in the accounting department by 6% over the next 6 months
Which of the following is not an ingredient commons to all MBO programs?
Consistent monetary rewards
According to Bandura, what is the most important source of increasing self-efficacy
enactive mastery
What theory attempts to measure the strength of one’s expectations and predict motivation
Expectancy theory
The degree to which an individual believes that performing at a particular level will generate a desired outcome is defined by expectancy theory as what kind of relationship?
performance reward

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