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Chapter 7 soc Hunter Frazier

The chapter-opening story of the McDonald’s organization explains
The assembly line fashion
What do sociologists call two or more people who identify and interact with one another
group
What is the correct sociological term for all people with a common status such as college students
category
Imagine you are watching several dozen passengers sitting in an airport gate area waiting to board a plane, these people are an example of a
crowd
Charles Cooley referred to a small social group whose members share personal and enduring relationships as
Primary group
What is every society’s most important primary group
The family
Assume you are one of many people assembled at a university graduation ceremony. The term that best describes this gathering is a
secondary group
What is an example of a secondary group
an olympic baseball team
what is the term for group leadership that emphasizes the completion of tasks
instrumental
What concept refers to group leadership that emphasizes collective well being
democratic
Solomon Asch found that many people are willing to compromise their own judgement
to match others
Stanley Milgram’s research, in which subjects used a shock generator showed
People will follow the orders from an authority figure
What is the sociological term coined by Irving Janis for a limited understanding of some issure resulting from group conformity
groupthink
Samuel Stouffer’s study of soldier morale during WWII led to what conclusion
That higher ups believed others should have gotten the ranking
which type of social group commands a members esteem and loyality
in-group
A socieal group toward which a person feels competition or opposition is which of the following
out-group
Which concept refers to a social group with only two members
dyad
The concept of triad regers to what
a social group with three people
which sociological concept refers to a number of weak social ties among persons who have little common identity and little interaction
network
In general which categories of people are well connected in terms of social networks
Formal organizations
Formal organizations are
large secondary groups organized to achieve their goals efficiently
If you were a prisoner, a maximum security prison would be which of the following types of organizations from your point of view
Coercive
The concept bureaucracy refers to
An organizational model rationally designed to perform tasks efficiently
What are Max Weber’s traits of bureaucracy
Specialization, Hierarchy of Offices, Rules and regulations, technical competence, impersonality, formal communications
What concept refers to all factors outside an organization that affect the organizations operation
organizational environment
Max weber argued that formal organizations were efficient but he cautioned that they can have harmful effects on people, what is the danger
Alienation and ritualism
What is Robert Merton’s term for a preoccupation with rules and regulations to the point of keeping an organization from accomplishing its goals?
ritualism
The tendency of bureaucratic organizations to perpetuate themselves—to keep themselves going—is called
inertia
In the iron law of oligarchy, Robert Michels stated
Few lead everyone else
The basic idea behind scientific management is that
applying scientific principles to the operation of a business or other large oranization
According to Deborah Tannen, what traits make up a female advantage
More flexible and democratic
During the last 50 years, japanese formal organizations have differed from those in the US by being
They have reflected collective spirit
Today’s business organizations in the United States differ from those a century ago in a number of ways. Which of the following is NOT a way in which today’s U.S. business organizations differ from those a century ago?
The creativity of today’s jobs were not found back then
Think about the process of McDonaldization. What are the traits linked to McDonaldization
Efficiency, Uniformity, control
The concept “McDonaldization of society” refers to
Model many aspects of life on McDonald’s.
The text speaks of “opposing trends” in today’s world of formal organizations because
Ritualism and creativity

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