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Chapter 8 – Hardware Support A+

The price for Windows 7 is the same regardless of the edition and type of license you purchase.

True or False

False
The OEM version of Windows 7 can only be installed on a new PC for resale.

True or False

True
A computer must have a DVD drive in order to install Windows 8.

True or False

False
When a partition is formatted with a file system and assigned a drive letter it is called a volume.

True or False

True
The GUID Partition Table (GPT) method for partitioning a drive allows up to 128 partitions.

True or False

True
What type of OS should you install for best performance when you have enough RAM?

8 bit
16 bit
32 bit
64 bit

64 bit
What is it called when software is used to simulate the hardware of a physical computer?

dual boot
Windows XP mode
virtual machine
compatibility mode

virtual machine
If you wish to install a new OS without disturbing the old one so that you can boot to either OS, what type of boot setup should you create?

dual
cross
controlled
selective

dual
What type of installation should you perform if you want to install a 64-bit version of Windows on a computer that already has a 32-bit OS installed?

clean install
dual boot
in-place upgrade
standard

clean install
Where should a user disable virus protection settings that might prevent the boot area of the hard drive from being altered?

Control Panel
BIOS setup
Device Manager
Computer

BIOS setup
For some brand-name computers, the hard drive contains a partition that can be used to reinstall Windows. What is the name for this partition?

reinstall partition
recovery partition
restore partition
rebuild partition

recovery partition
What is used to change motherboard settings, finds a boot device, and contains instructions for running essential hardware before an OS is started?

kernel
device driver
setup UEFI/BIOS
system drive

setup UEFI/BIOS
Which of the following is used to uniquely identify a computer on a network?

network ID
ARP address
IP address
serial number

IP address
What important information is needed if you are installing an OEM version of Windows 7?

installation code
receipt of purchase
OEM license
product key

product key
After installation, how many days do you have to activate Windows 7?

7
30
45
60

30
The Master Boot Record (MBR) method of partitioning hard drives is limited to what maximum size of drives?

1GB
1TB
2TB
2PB

2TB
What component of UEFI helps to prevent malware from hijacking a system during or before the operating system load?

Execute Disable Bit
Secure Boot
UEFI Defender
Bootlocker

secure boot
If a clean install is performed on a hard drive with a previous install of Windows and the drive is not re-formatted during the install, where will the files from the old installation be?

system32
Windows
Windows.old
Program Files (Saved)

Windows.old
What is the name for a partition that has been formatted and assigned a drive letter?

partition
root
volume
container

volume
When a technician needs to start an image deployment, what version of Windows will be run on the target computer?

Windows 7 Starter
Windows 8 Starter
Windows PE
Windows XP

Windows PE
A disc image, as defined by the International Organization for Standardization, uses what file extension?

.iso
.img
.disc
.cd

.iso
During the Windows 8.1 installation, what option must be selected in order to perform a clean install?

-Custom: Install Windows only (advanced)
-upgrade to Windows 8.1
-Clean Install (advanced)
-Fresh Install (advanced)

Custom: Install Windows only (advanced)
If using a dual or multiboot configuration, what screen appears during the boot sequence?

OS select BIOS screen
boot loader menu
Multi-Windows Login screen
Secure Boot OS page

boot loader menu
What command can be used to remove partitions and convert a drive to GPT?

fdisk
bootrec
diskpart
gptconv

diskpart
A major update release on Windows is referred to by what term?

system release
update pack
security release
service pack

service pack
What two methods are available for Windows to use to partition a drive?

UEFI
GPT
EFT
MBR

GPT
MBR
What Windows 7 64-bit version editions could be installed on a computer that has 16 GB of RAM? (Choose all that apply.)

Windows 7 Professional
Windows 7 Starter
Windows 7 Home Basic
Windows 7 Home Premium

Windows 7 Professional
Windows 7 Home Premium
What versions of Windows 8.1 are valid in-place upgrade paths for a computer that has Windows 7 Starter edition on it? (Choose all that apply.)

Windows 8.1
Windows 8.1 Pro
Windows 8.1 Enterprise
Windows 8.1 Ultimate

Windows 8.1
Windows 8.1 Pro
What commands are used by the USMT software? (Choose all that apply.)

imagecopy
scanstate
loadstate
imagestate

scanstate
loadstate
Which products are considered to be hypervisors?

Client Hyper-V
Virtual PC
VirtualBox
VMVisor

Client Hyper-V
Virtual PC
VirtualBox
a server automatically installs a new image or OS upgrade to a computer when a user is not likely to be sitting at it
push automation
a copy of an entire hard drive that includes the Windows OS, drivers, and applications that are standard to all the computers that might use that copy
standard image
software that simulates the hardware of a physical computer
virtual machine
the overall structure an OS uses to name, store, and organize files on a volume
file system
used during an unattended installation
answer file
contains a list of OS commands that are executed as a group
batch file
a command that provides encryption options and hard link management within USMT
usmtutils
an installation that does not require a technician to respond to prompts by the setup program
unattended installation
contains instructions for running essential hardware devices before an operating system is started
system BIOS
a utility to copy user data and settings from one computer to another
Windows Easy Transfer

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