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CIS 301 – Ch. 2

Actor
a person, group, department, organization, or information system
Activities
specific tasks that need to be accomplished as part of the process.
Business process
is a network of activities for accomplishing a business function.
Business process modeling notation (BPMN)
This notation is an international standard for creating business process diagram.
Data Flows
represents the movement of data from one activity to another. The data can be delivered via email or text message, over the phone, by fax, or by some other means.
Effective business process
is one that enables the organization to accomplish its strategy.
Efficience
is the ratio of benefits to costs. Consider two versions of a business process for accomplishing some functions.
Information
is knowledge derives from data, whereas data is defined as recorded facts or figures.
Repository
Is a collection of data that is stored within the business process. Repositories can be computer databases, or they can be collections of files in the cloud (think on the Internet for now), or they can be printed records stored in a file cabinet or a shoebox.
Role
is a subset of the activities in a business process that is performed by an actor.
Sequence flows
The solid line between the activities Select Vendor Product and Negotiate Prices and Terms means that after a Buyer finishes the Select Vendor Product activity, the Buyer’s next action is to perform the Negotiate Prices and Terms activity.
Swimlane format
a graphical arrangement in which all of the activities for a given role (job type) are shown in a single vertical lane.
The bargaining power of ____ is one of the five competitive forces in Porter’s five forces model.
a. customers
b. investors
c. competitors
d. employees
a. customers
In a database, bytes are grouped into ___.
a. rows
b. tables
c. columns
d. records
c. columns
A(n) ___ is a collection of data that is stored within a business process
a. repository
b. activity
c. sequence flow
d. resource
a. repository
In a database, the collection of data for all columns is called a ____.
a. table
b. file
c. record
d. field
c. record
In a database, columns are also called __.
a. files
b. tables
c. records
d. fields
d. fields
A ___ is a self-describing collection of integrated records.
a. dataflow
b. datasheet
c. dataspace
d. database
d. database
In a database columns that are keys of a different table than the one in which they reside are known as ___ keys.
a. alternate
b. foreign
c. candidate
d. relational
b. foreign
In a database a primary key is a column or group of columns that identifies a unique row in a table.
a. True
b. False
a. True
The purpose of a database is to
store lists of data involving multiple themes
Database Management System (DBMS)
is a program that is used to create, process, and administer a collection of self-describing integrated records
Which of the following is true if the threat from a substitute is strong?
a. Customers are likely to switch competitors’ products
b. Competitors’ products are of a lower quality
c. Prices of competitors’ products are higher
d. Competitors are yet to overcome the entry barriers
a. Customers are likely to switch to competitors’ products
Activities withing a business process are shown in
a. diamonds with sounded corners
b. rectangles with rounded corners
c. squares
d. circles
b. rectangles with rounded corners
According to the business process modeling notation standard, an activity with a boxed plus sign inside it indicates a __
a. data repository
b. sequence flow
c. data flow
d. subprocess
d. subprocess
A(n) __ is a collection of data that is stored within a business process
a. resource
b. repository
c. sequence flow
d. activity
b. repository
Data flows
represent the movement of data from one activity to another
Which of the following statements is true about roles in a business process?
a. A role is the superset of the activities in a business process.
b. Roles are grouped in swimlane diagrams according to the number of actors
c. A particular role can be fulfilled by just one person.
d. The name of a role is written at the top of a swimlane
d. The name of a role is written at the top of a swimlane
According to the business process modeling notation standard, the start of a business is symbolized by a circle having a thick border
False
Which of the following statements is true of the swimlane format?
a. It illustrates the flow of activities involved in a business process using grids.
b. It specifies the task that need to be accomplished as part of a business process.
c. It uses numerals to indicate the start and end of a business process.
d. It lists the names of actors on the top to specify individual roles.
b. It specifies the task that need to be accomplished as part of a business process.
Managing projects
Starting, planning, doing, finalizing
Starting
Set team authority. Set project scope and initial budget.
Planning
Determine tasks and dependencies. Assign tasks.
Doing
Perform project tasks. Manage tasks and budget. Solve problems.
Finalizing
Determine completion. Prepare archival documents. Disband team.
What are the requirements for a collaboration information system?
1. Hardware 2. Software 3. Data 4. Procedures 5. People
Requirements for Successful Collaboration
1. Complete the work, on time, on budget 2. Growth in team capability 3. Meaningful and satisfying experience
Microsoft SharePoint
Large, complex, and very robust application for all types of collaboration.

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