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Cob ch 10

Which of the following is true of information systems?
every information system has at least one application
Which of the following is true for the relationship between business processes and information systems?
A business process need not relate to any information system, but an information system relates to at least one business process.
________ are collections of related tasks that receive inputs and produce outputs.
activities
An inventory or a database is an example of a ________, which is defined as a collection of something.
repository
In a business process, a role refers to ________.
a collection of activities
In a business process, resources are ________.
people or computer applications that are assigned o roles
An as-is model ________.
documents the current situation of a business process
Which of the following is an accurate representation of the steps in the business process management
cycle?
model processes; create components; implement processes; assess results
The Information Systems Audit and Control Association has created a set of standard practices called ________ that are often used in the assessment stage of the BPM cycle.
COBIT
________ set the stage for the requirements for any information systems and applications that need to be created or adapted.
Business process models
In a BPMN process diagram, all activities for a given role are shown in that role’s ________.
swim lane
The traditional technique for developing information systems is ________.
the systems development life cycle
The first phase of systems development involves ________.
defining the system
The final phase of systems development involves ________.
maintaining the system
The first step in the system definition phase of systems development is to ________.
determine the goals and scope
Once we have defined a project’s goals and scope, the immediate next step is to ________.
assess feasibility
What are the four dimensions of feasibility?
cost, schedule, technical, and organizational feasibility
Organizational feasibility concerns whether the new system aligns with ________.
legal requirements
If a defined project is determined to be feasible in the SDLC, the immediate next step is to ________.
form the project team
In a ________ installation, the new system runs alongside the old one until it has been tested and is fully
operational.
parallel
A ________ installation is the riskiest because the old system is shut down and the new system is introduced.
plunge
With ________ installation, the organization implements the entire system/business processes on a limited portion of the business.
pilot
Fixing a system so that it works correctly, or adapting it to changes in requirements, occurs in the ________ phase of the SDLC.
maintenance
Project teams create a ________, which is a hierarchy of the tasks required to complete a project.
work-breakdown structure
A ________ involves balancing of three critical factors: requirements, cost, and time.
trade-off

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