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Communications Study Set 1

When hiring, employers are MOST likely to be influenced by an applicant’s…
oral communication skills (speaking and listening).
Radio and television are examples of…
channels
A speaker who blames doctors for the rise in lung cancer deaths is engaging in…
scapegoating
Who bears the responsibility for communication actually taking place?
both the speaker and the listener.
An oversimplified mental picture is known as a…
stereotype
Bizarre clothing worn by the speaker is an example of a…
interference
Information overload is caused by a speaker who…
covers too much material
Which method of public speaking involves looking at the audience most of the time, while occasionally glancing at brief notes?
extemporaneous
The part of speech that links one section to another is known as a…
transition
If there are discrepancies between the verbal and nonverbal components of a speech, listeners will probably…
accept the nonverbal as the true message.
Which of the following can cause a speech to be dull?
unenthusiastic delivery
A speech, says management consultant David W. Richardson, takes place in…
unenthusiastic delivery
When you are a speaker, which of the following is the key question to constantly ask yourself?
Am I getting through to my listeners?
Which of the following does the text list as a component of the speech communication process?
situation
In the speech communication process, the message is sent in the form of…
symbols
The part of a speech that you want your listeners to remember if they forget everything else is known as the…
central idea
A loudspeaker is an example of a…
channel
The extemporaneous method of speaking involves…
using notes
In the speech communication process, anything that blocks or hinders the communication of a message is called…
interference
The term used by the text for visualizing successful actions is…
positive imagery
Which of the following does the text recommend as way to release tension?
inhale and exhale slowly
According to the text, “locking” your eyes with a listener’s eyes…
helps calm you
Public speakers should regard their task as…
communication only
When practicing your speech, devote extra time to the…
introduction
Acting as if you are poised and confident…
sometimes leads to actually becoming poised and confident
If, during a speech, your mind goes blank and you forget where you are in the speech, the text recommends that you…
ask the audience “Where was I?”
According to the text, shyness…
is a characteristic of some successful people in show business.
According to the text, a sudden bolt of panic can hit speakers who…
initially feel no fear
Which one of the following fears usually disappears as speakers gain experience?
fear of the unknown
The term used by the text for visualizing successful actions is…
positive imagery
Striving for perfection…
places unnecessary pressure on yourself
Which of the following was mentioned in the text as a way to control nervousness?
act as if you are already poised and confident
The greatest amount of anxiety in a speech is usually experienced in the…
introduction
To avoid memory lapses during a speech…
prepare a card with key information on it
A public speaker who tries to eliminate all fear is pursuing a goal that is…
undesirable
Switching your thoughts from “I’m going to fail” to “I will give the audience some good information” is a technique known as changing your…
self-talk
The text says that worrying about yourself and your image in a speech is a kind of…
vanity
The term used by the text to describe “a zesty, enthusiastic, lively feeling with a slight edge to it” is…
positive nervousness
If you flub a sentence or mangle an idea during a speech, you should…
pause and correct yourself without apologizing
What statement about pauses is false?
Pauses should last a minimum of ten seconds.
Which method of delivery involves speaking on the spur of the moment with no chance to prepare?
impromptu
In a manuscript speech, the text recommends inserting slanting lines to indicate…
a pause
The text recommends that you at the audience what percentage of the time?
95%
“Whatchadoin?” for “What are you doing?” is an example of poor…
articulation
Which aspect of nonverbal communication is considered a “figurative handshake?”
eye contact
If nonverbal communication contradicts verbal messages, listeners will accept ___________ as a true message.
the nonverbal
A speakers cloths should be…
a bit dressier than the listeners’ clothes
If you fear that you will cry while telling a painful personal story in a speech, you should…
tell the story after alerting the audience that you might cry
“Uh” and “um” are examples of what the text calls…
verbal fillers
If you practice your speech and find that you are two minutes over the time limit, you should…
Cut out material by using your outline and speaking notes

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