Customers buying products
Samsung is a Korean company that has risen to prominence in many fields over the years. Samsung is a Korean company that has risen to prominence in many fields over the years. The size and the scope of the company is almost unimaginable, as they are one of the largest and most diverse companies in the world. While the company is mostly known for their technology division [cell phones, radios, MP3 players, computer screens, and the like] they have many other divisions as well. The company has expanded from a humble storefront launched in the late 1930s to the largest company in Korea and the second largest company in the world.
In addition to the electronics division, which is the most profitable and successful one in the world, the company also has forayed into finance, chemicals, retail, and straight-up entertainment-all with great degrees of success. The company was once even larger than it is now, but the government, concerned about the power that the company amassed, required the company to drop some of its sub-divisions. Because the company is so large and powerful, they have been accused of bankrupting some other companies – or worse, making the market so that other companies don’t stand a chance at the start.
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The company has been around for quite some time, and although there has been some controversy about their strength and power in South Korea, there is no denying that they benefit the economy greatly by providing jobs, exporting their services, and otherwise doing things that smaller companies would not be equipped to do. Samsung is a powerhouse of a company, with many people worldwide using their products, particularly the electronics such as cell phones and MP3 players. It’s not surprising that the company continues to thrive in the ways it does.
Location Map 1 The map below shows the location of ‘Samsung’ in Bridge Street in Banbridge. Map 2 The map below shows the location of Banbridge within Northern Ireland. Introduction Mr Peters, the man who runs this particular Samsung store has approached me and asked me to investigate his current system of usage for keeping records of customers buying products from the store. He currently uses a manual system but he feels it will be much better if he uses a computer system to carry out these tasks.
He is interested in improving his record keeping, for example the way he stores his customers, his products and the customers order details. Recently the shop has done very well in business due to the latest product that rivals the iPad- The Samsung Galaxy Tablet. Since the customer base has increased it is far much more logical to computerise the records and it also offers a better service to the customers as they will have a print out copy of their orders rather than the more unprofessional way of just handwriting it.
This shop sells all the things you would expect to find in an electronic shop. It features TV’s, laptops, cameras, phones and tablets. Mr Peters has currently ten members of staff in his business. There is now competition in this area with the opening of a new electronics shop not far away from where Samsung is situated. Mr Peters is very aware of this stiff competition and therefore he wants to improve the image of Samsung and improve the service that the company currently offers their customers. I have been hired by company to take a look at the system.
If I find that my results show that this current system isn’t good enough I will have to think about computerising the system. Spreadsheet – Spreadsheets can automatically calculate arithmetical equations and the ‘what if’ tool, which allows you to simply and intuitively identify and evaluate the impact of variations in your model’s critical variables, is also available. The Microsoft Excel software package is very user friendly and easy to use, requiring very little ICT training for the employees in the workplace.
Data can be stored on separate sheets and data can be searched using Auto filter. However it would be difficult to produce a form for the user to enter data which would not be very complicated. Bespoke system – A bespoke system is designed specifically for the user and it does exactly what it is required to do. An advantage of this system is that it requires minimal staff training and it is written to improve the businesses process. However, a major disadvantage on the other hand is that it is extremely costly and time consuming.
Database System (Microsoft Access) – Microsoft Access is a powerful relational database management system with specialist features. The many features in this package include the creation of tables, forms and reports to any appropriate style, reflecting the business image. Access is readily available, cheap supported and well documented. Relationships can be created between tables. Data redundancy and inconsistency can be eliminated by normalisation. Access is not an easy system to learn and problems can arise during development.
Visual Basic – A high level language program could be used where a code is added by dragging and dropping controls and defining their behaviour. This system is costly and time consuming. Outsourced System – As an outsourced system has been tailored to meet the particular requirements of the user there shall be fewer implementation problems and staff will need less training as the system has been specifically produced to suit or improve the business’s procedures. However the system will be expensive and will take a considerable amount of time to design.
Chosen Solution After careful consideration, I have decided that a database system will be implemented as this will benefit the business the most. I have past experience of using Microsoft Access so I believe I will be able to successfully design the database to its full potential. Documentation can be produced in order to allow the user to understand the system. Forms and reports can be automatically produced in a simple way, aiding the user who doesn’t have much experience.