Description of the current organizational culture
The current organizational culture is to fill the demands and wishes of the members and create a competitive advantage over other Fitness centers in the area. Organizational culture of the Fitness Center is the efficient management of members and their system usage. The customer is given the first priority in every services and the self service option is quite evident from it.
The consultants are given a higher chance to know the members well and their requirements so that they are serviced better. The positive attitude towards customers and consultants in achieving their organizational goals has a direct correlation with success and in attracting more customers. Their curve towards customer satisfaction is always upward. Description of the influences of power and politics within the organization on the decision making process
The influence of power and politics is minimum as the system would cater all the services and the self help option for the customers where they view their performance and make their own plans for taking up a sport, makes them quite flexible and eradicate the organization from allotting or forcing them to take up a particular option of their own. No particular sport can be forced to a member and every process of the system is transparent in feedbacks, performance reports, preference sections and choices available, thus making it viable to be free from politics and power influences.
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