logo image

Develop the company

The establishment of the effectiveness of a training and development program involves evaluating the results using performance measures. An evaluation may vary from one organization to the other but there are those factors that are often assessed. These include the reaction; the learning; behavior; and effectiveness. These are known as Kirkpatrick levels of evaluation and they can help the manager to determine the effectiveness of the training and development exercise. Reaction This involves scrutinizing the learner’s reaction (McNamara, 2008). The manager has to ask the question, ‘how does the learner feel about this initiative?

If the employees accept the training or are willing to undertake it, the manager can be assured that it will definitely play a big role in the in the transformation of the workforce and the company as a whole. If it is not accepted, even its usefulness ceases to exist because the results are more likely to be negative. Learning This is a question of whether the employees gained any knowledge, facts and new skills during the training (McNamara, 2008). This can be done through the conduction of an evaluation test to be taken by those who participated in the training.

Questionnaires are normally used and positive reports

Need essay sample on "Develop the company"? We will write a custom essay sample specifically for you for only $ 13.90/page

could be an indication of success of a training or development program. Managers should beware of employees who are likely to give dishonest answers to avoid reprimands. To take care of this, questionnaires should not be labeled with the owner’s name. Behavior This is the practical bit of it and it involves scrutinizing what new information that the learner claims to have learnt is being utilized (McNamara, 2008). Employees who have benefited from the training should be enthusiastic to try the new methods and skills.

If the management notes that these employees are opting to stick to older ways of doing things or are finding the new skills difficult to implement, the training and development cannot be said to be successful. Effectiveness Checking effectiveness is the process of checking the results (McNamara, 2008). What are the benefits of the new skills and knowledge acquired? Do they develop the company and the employees? These should be the questions to be answered at this juncture. Checking effectiveness establishes whether the desired results were achieved or not.

It is actually the most important part of the evaluation as it is the most desired result from the process of training and development. Key performance measures are used to assess effectiveness. These include more output, higher employee rating, employee satisfaction among others. This stage acts as the basis of future training and development since the weak points in the completed assessment can be used to make the next session more successful. This is also the most difficult level to achieve which is why employee interest should be evaluated from the beginning to avoid wastage of time.

Word Count: 1498 References Baron, A & Armstrong, M. (2007). Human Capital Management. London: Kogan Page Publishers Cropanzano, R. & Konovsky. (1995). Resolving the Justice Dilemma by Improving the Outcomes: The case of drug screening. Journal of Business and Psychology. 10(2): 221-243. McNamara, C. (2008). Evaluating Training and Results. US: Authenticity Consulting, LLC. OECC (1978). Civil Service Reform Act of 1978. Retrieved on June 19, 2009 from http://www. eeoc. gov/abouteeoc/35th/thelaw/civil_service_reform-1978. html

Can’t wait to take that assignment burden offyour shoulders?

Let us know what it is and we will show you how it can be done!
Sorry, but copying text is forbidden on this website. If you need this or any other sample, please register

Already on Businessays? Login here

No, thanks. I prefer suffering on my own
Sorry, but copying text is forbidden on this website. If you need this or any other sample register now and get a free access to all papers, carefully proofread and edited by our experts.
Sign in / Sign up
No, thanks. I prefer suffering on my own
Not quite the topic you need?
We would be happy to write it
Join and witness the magic
Service Open At All Times
Complete Buyer Protection
Plagiarism-Free Writing

Emily from Businessays

Hi there, would you like to get such a paper? How about receiving a customized one? Check it out https://goo.gl/chNgQy