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HB 100 Exam Review

travel is on the increase and is expected to continue to increase in the coming years due to
longer life span
interdependency between various segments of the hospitality industry means that
each segment, to an extent, depends on another for business
The benefis of the hub-and-spoke system are EXCEPT
larger capacity planes can be used
airline industry,like other segments of the hospitality industry relie on ____ markets as a source of business
Not a trend in tourism
decrease in the cost of air travel
new money spent by tourist and then respent by hotels and restaurants in the community for goods and services is know as
the multiplier effect
travel agents
middle person acting as a travel counselor on behalf of airlines, cruises, and hotels
an emphasis on nature and native cultures
increase in internet booking, advancement in technology, ticketless air travel and an expansion of the cruise industry are all examples of
current industry trends
sustainable tourism
places a broad-based obligation on society
refreshment of strength and spirit
1916, which was founded to conserve park for resources and provide use by the public
national park service
first metropolitan park system was established in
boston 1892
most visited US national park
great smoky mountains
typical theme parks are opryland and disneylean, aresas set aside just for
fun, rides, and recreation for wellness
attraction know for its succes in adaption movies into thrill rides
universal studios
company that originally opened its theme park for employees to relax and have fun when not on the job
which parks create the atmosphere of another place and time?
theme parks
places where members gather for social, recreational, professional, or fraternal reasons
private clubs
primary difference between club management and hotel management?
club members feel more ownership of the property than hotel guest
senior olympics would be an xample of
recreation ffor special populations
which destination attraction has been awarded “best amusement park in the world” for 16 consecutive years
cedar point
“house” sets odds on casion games to ensure a profit over a period of time
house edge
total amount wagered in gambling
the handle
offering free goods and services to casion patrons in return for their business is called
casinos track patron play (gambling) through the use of
loyalty programs
horse track that also has slot machines
fastest growing sector of casino gaming in the world
first modern casino resort opened in 1941 on las vegas strip was
El Rancho Vegas
___ has become the highest grossing casino market in the world
stand alone casinos are usually small and often called
slot parlors
supreme court allowed indian reservation gambling in 1987 with the ___ decision
in a las vegas style casino resort the main difference between blackjack tables and the poker table is
in poker the players bet against each other and the hous keeps a portion of each pot
what are the five initial career tracks in the gaming industry
entertainment operations, retail operations, Casino, food and beverage, and hotel operations
Gary Loveman, chairman, president & CEO of Caesars entertainment earned a ____ degree from ____
PHD< Massachusetts institute of Technology
Loveman was hired by harrahs in 1998 to improve customer loyalty. He discovered through his reseach that the customers who contributed the most to the companys profitability were
repeat slot players
What is the primary outcome of the responsibilities of a convention and visitors bureau?
generate and increase revenues of a city
A FAM trip is
a trip to do a site inspection for an event and get to know the area
a service organization within the visitor industry that offers a host of programs and services to meet clients needs is a
destination management company
attendee registration, exhibit space rentals, and sponsorship are all sources of
the combination of meeting and an exposition is called
a convention
a person who contracts out services to (or work for) associations and corporations are plans meetings down to the last details is a
meeting planner
Individuals responsible for providing all of the services needed to run the faciliies for a trade show are know as
service contractors
a lecture and a dialogue that allows participants to share experiences in a particualr field is known as a
which type of meeting room setup is generally intended for a larfe adience that does not need to amek a lot of notes or refer to documetns
Theater style
which type of meeting room setup is generally intended for a small number of peole with the meeting taking place around one block rectangular table?
large facilities where meetings and expositions are held usually in city centers are called
convention centers
an industry group that i generally a public relations organization founded and funded by a corporation that operates in a specific industry is a
trade association
before a meeting planner can start planning a meeting, a ___ is done to determine the purpose and desired outcome of a meeting
needs analysis
the payment exchanged for the promises stated in a contract are called
stage of event management for which the time for asking questions about a potential event is appropriate
research stage
which of the stages of event management is the time for freedom in creativity and implementation of new ideas that support the objectives of the special event?
design stage
according to the event solutions black book, what is the most popular site for holding events
which type of event would include annual meeting, sales meeting, workshop, training meeting, or aawards ceremnoy
corporate event
which type of event would usually be based on a theme, have a very limited budget and provide a great return for the group having the event?
charity of fundraising event
opening ceremonies halftime, and postgame shows would be a part of what kind of special event?
sporting event
which of the following event management skills would e characterized by the process by which a meeting planner and supplier reach an agreement on the terms and conditions that will govern their relationship?
negotiating skills
which of the event management skills aids in completing projects on time and within budget, where parts of an event can be managed as separate components?
project management skills
a special event consultant
should have climber the experience ladder
an event such as the olympics requires ____ to provide money or in-kind contributions and recieve recognition in return
___ provides training, certification, networking, and assistance with business plans and other consulting sercives for their members
professional associations

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