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Hr & Business Strategy

The role of HR in any organization is very dynamic. In the past, its main focus is recruitment and administration of employee benefits. The changing needs of the organization and the diversity of people getting hired in an organization changed the priorities of the HR department from purely personnel functions to employee relations. The need for competent and skilled employees made HR department focus on training and development of the people in the organization. HR evolved from being just a personnel department into a resource development champion.

Today, HR has a new role which is human capital development. This work highlights the processes and transactions observed, learned, sh...

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...ared, and revealed by the people in the organization through the use of questionnaires, surveys, small group discussions, and informal interviews. The purpose of this work is to validate the real applications of concepts and principles learned in school as against the real work situations at the HR department. Where there are observable gaps, this work would seek to present a workable recommendation which may be of interest to the organization.

As observed in the job placement, gaps do exist in the real world of HR. People handling is a tough job and communication matters in all facets of HR functions. Initiatives and programs are best understood if those in Management are fully committed to them. All stakeholders need to move together towards the attainment of organizational goals; thus, raising productivity. This translates to business stability and growth. HR & BUSINESS STRATEGY The Organizational Structure The organization is a company engaged in the exclusive distribution of milk products. It has been in this business for the past 50 years.

The organizational structure is composed of an Executive Committee, a Management Committee, Supervisors, Specialists, and the Rank and File employees. Over the years, the headcount of employees has been more or less maintained at four hundred (400). The Executive Committee is composed of the President of the company and the three Vice Presidents who head the various departments of the company. The Management Committee is composed of the Senior Managers who head the different departments, namely, Sales, Credit and Billing, Accounting, Audit, Supply Chain Management, Treasury, Information Technology, and lastly, the HR Department.

The Supervisors compose the immediate superiors of the sales team. The latter belong to the category of Specialists. The Rank and file is composed of the various office staff, encoders, and warehouse men. The business model of the company is representative of the company’s objective to give full support to the customer: enabling the customer and letting the customer grow his business. The direction is for any of the departments to act as consultants of the customer and build goodwill. The mission of the company is to be the leader in the distribution business as it builds a strong partnership with its customers.

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