HR Performance Management
It is true that most government agencies have a different way of outlook in terms of managing their organization against the private own companies. One of the main differences is that for the government they are more mandated on what the government directs them while on private, a wider perspective and a more drastic and yet promising ideas and actions are usually allowed. But as to how really government and private agencies works it all depends as to how they manage their own people that should be the priority.
Managing the employees or staff should always be a welcome challenge for entirely any companies whether it is privately owned or government managed, this is because this is...
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... where they have to put more of its energy and not always on the people they serve, or what they called as “customers”. IN fact employees or staffs are also customers, which in most business term, that called as “internal customers. ” They must be given extra attention because in true sense they are the ones that perform the duties of true service in the organization.
In the modern times, if finding how best corporation and highly productive and big “bottom lines” companies, it is easy to find out that their priority to people is there like, the company provide better performance incentives, better vacation and even sometimes provided a well structured work scheduling since what the modern company needs is results and not just forcing employees to just come in to the office and waste a lot of resources. In other words there are many things that companies may focus on.
It is also important that companies must see employees as not just as staff that are being directed to what they need to do, encouraging them and giving them the respect they need and most especially the opportunity that for some and very few people must be given, because that is also what is happening to other company, which eventually brings the company in its downfall, and that is looking at these potentials as threat instead of making used of their abilities as talents and a tool for the success of the company.
Incentive has been there in the business for many years and even it started during the early years. For employees or staff to be recognized may still be important and needed to be given by companies, but incentive is one factor in the needs of people that really provides an extra boost of energy for many in their way of work. Take for instance the theory that was used by Maslow’s Hierarchy of Needs, which has given a clear directive to companies that people has needs and they should not focus on customer needs but also their employees.
There are many concepts and processes that can be discussed about motivation and how it provides impact to human being, but there is only one and most prominent approach or theory in motivation and that is the Maslow’s Hierarchy of Motivation. In this theory there are five basic needs. The first one and the most basic needs is called the physiological needs which good examples are food, water, and comfort. At this point the company must answer the basic and most important need of the employee and that is they have to be paid accordingly.
Second level is the Safety needs, the need for safety and stability. One good example is for them to live in a well secured environment or community where families can be safe and away from harm, or children being send to schools that has enough and well secured environment. Third level, Social needs, this pertains to social affiliation, and good example for this one is joining in an organizational group, which helps to improve better performance.
Fourth level is Esteem needs, desire for self-respect, one good example here is for company recognizing best effort on the job rendered, like in terms of award or cash bonus, which adds value for the person and will motivate them more to perform better job. As well as motivating others to perform better in their respective jobs. Lastly, self actualization needs, these are considered to be the desires for self fulfillment. At this point a good example is by company providing task to challenge the skills or knowledge of a potential employee.
This is the most critical part because there are other companies that runs a political system in the company and prevents good people to be recognized and be given better challenges in their work. This eventually drives them to move out to the company and keep a bad feeling to the company since the political system that runs within the company has prevented him or her to showcase what other better things they can provide for the success of the company. (Maslow’s Hierarchy of Needs, 2007).