Human Resource Management Essay
To reach that effectiveness in managing multicultural groups is to recognize that differences in attitudes and behaviors between members of the group exist. As Schneider and Barsoux (2003) said, recognition of cultural differences is the first step to see the opportunities and advantages that multicultural groups bring, otherwise if it is ignored it would lead to misunderstandings and can not be managed. After being recognized, the second step is to understand it by interpreting why people from different cultures behave, think and act the way they do.
When differences have been understood, people have to respect them in order to avoid prejudices and ethnic stereotypes. This can be avoided by enhancing close contact and cooperative efforts to achieve a common goal, as well as to provide equal status or power within members of the group according to the skills that each of them can contribute to the team (Schneider and Brasoux, 2003; Thomas and Inkson, 2004). Workplace Discrimination Can Be Reduced By Cross-Cultural Training
According to Kealey and Protheroe (1996, cited Zakaria, 2000), training is “any intervention aimed at increasing the knowledge or skills of the individual”. Therefore, there are several authors who suggest that programs such as cross-cultural project teams, intercultural
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They indicate that the purpose of cross-cultural training is to increase the awareness of cultural differences, develop sensitivity and skills to cope with those differences and develop intercultural communication competence. Workplace Discrimination Can Be Reduced by Communicating with Target Group Communication is the most important tool and the basis in any business and of course, in any organization, and even most importantly when communicating in a diverse environment.
In this case, culture plays a vital role, which it could influence in the communication process either as an effective or negative way. Hence, to get to an effective communication within a diverse workforce, managers have to first go through the process of developing the skills already mentioned before such as cultural awareness and cultural intelligence, in addition with the listening and sending skills. Once they have got that, the communication process becomes easily to put up with (Mor Barak, 2005).
Conclusion Prejudice and discrimination are commonly found in the business realm today. Effective strategies can be employed to avoid these problems.
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