Human Resources Officer
In any working organization, there are specialized personnel who coordinate with the rest of the staffs to maintain and achieve its objectives. They are the human resources officers who specialize on developing and implementing policies to ensure that there is a balance in the number of staffs in terms of skills and experience. Otherwise, they will create training and development opportunities in order to enhance the performance of the employees within the organization (2006a).
The responsibilities of human resources officers, which vary in every organization with different size and type, includes working with line managers as a consultant for various policies in different issues, recruitment of employees, promoting satisfying working conditions, creating training programs, and handling benefits and salary issues. These responsibilities in big companies are divided on different human resources officers, but in smaller ones they may handle it all (2008). In order to be one of the human resources officers, knowledge and understanding about the organization and its objectives is a prerequisite.
Usually, they coordinate with departments and act as a consultant for line managers and inform them about the policies and procedures. They are responsible for creating policies regarding performance management, working conditions, disciplinary procedures, opportunities, and absence management.
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They also ensure that the benefits and salary of the staffs are equally distributed and received regularly (2007c). The requirements and qualifications to be a human resources officer vary in different companies or employers. Usually, having a standard general education could qualify you such as BTEC HNC/HND or any degree in human resource management, business management, social administration or even psychology. Otherwise, it also possible to enroll in a postgraduate human resources management course.
However, having a work experience could be an advantage. Additionally, Chartered Institute of Personnel and Development (CIPD) Certificate in Personnel Practice (CPP) could be helpful. Otherwise, you may study CIPD while working as an administrator in HR department to help in your promotion (2007c). As personnel administrator, a new HR should have qualified in either Certificate in Recruitment and Selection (CPS), Certificate in Employment Relations, Law and Practice (CERLAP), or Certificate in Training Practice (CTP).
In order to pass in CIPD as Associate member, it is recommended to qualify in either of those. There are also four work-based CIPD NVQs: personnel support, personnel management, personnel strategy, and learning and development (2007c). Trainings are usually done while employed. There are certain skills and knowledge that an aspiring human resources officer should possess. A good spoken and written communication skill is needed in order to communicate with other employees and be able to build up good working relationships.
One should be able to maintain calmness in spite of pressure and stress; fair and objective; flexible; tactful; approachable; good organizational ability and management skills; and accurate and attentive in details. Another important trait that one should also possess is discretion with confidential documents or information. Computer and administrative skills are also needed such as using databases, spreadsheets, word processing, and account packages (2007c).