Human service personnel
Human service personnel have a very difficult job of caring for people with special needs that is often all consuming. To be able to effectively help other people, human service personnel must have personal qualities that make them effective helpers. According to Albert Ellis (1974) a person should be able to recognize that the belief a person holds for the events of his/her life cause negative feelings and not the actual situation. Thus to be able to help others, we must communicate to them that we have control over what we feel and believe in rather than become slaves to the events in our life.
While Carl Rogers (1980) said that a fully functioning individual is a person who can be able to give unconditional positive regard, empathy and be genuine to others as well as being open to experience, is aware of and sensitive to the self and the external world and has fairly harmonious relationships. As human service personnel I know that much is required of me personally to be able to help others effectively. And what Ellis and Rogers says is true and for the most part offers basic guidelines to deal with people who need special care.
I do believe that I have empathy and are genuine to others in how I relate to them, but sometimes I feel that I cannot fully give unconditional positive regard and I do know that events in our lives do not cause our misery but rather our belief towards it. Thus if I believe that I am not effective and there’s nothing I can do to help others then I would naturally behave in the same way. To some degree I am aware that I have to keep a positive attitude towards my work, but at times I falter.
In order to correct my difficulty in these two aspects, I need to consciously strive to become more adept at identifying my feelings and that whatever I feel affects how I deal with my clients. The key however still is to become more aware of my inner self and to commit myself into becoming a better person and a better human service personnel.
Ellis, A. (1974). Growth through human reason. California; Wilshire Books Rogers, C. (1980). A way of being. Boston; Houghton-Mifflin