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Information technology and its role in logistics Essay

Technology can be very instrumental in the process of delivering parcels for United Parcel Services Incorporated. This is usually as a result of a series of areas that may have been improved through technology. For instance, automated warehousing processes assists in stacking parcels or commodities in an efficient method and also retrieving them easily. Consequently, the driver under consideration will save time by utilizing these automated systems to retrieve books whenever there is need to deliver them. Also, storage systems can be linked to distribution systems through computerization.

Consequently, the driver under consideration may have a greater chance of improving system performance through technology. Technology can also enhance the efficiency of parcel delivery by providing a tracking system. This will go long way in ascertaining that all the respective books are delivered to the right clientele and that this is done quickly and efficiently. (Harrison, Hau & Neale, 2005) Before incorporation of greater amounts of manpower in product delivery, it was necessary to employ a large employee base to deliver a number of goods.

This was because the entire process of storing, retrieving and arranging parcels was done by human beings. However, with the advent of technology, this is no longer the

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case. The United Parcel Services driver needs not deal with a wide variety of co-workers who will only increase the bureaucracy or confusion during service delivery. It is now possible for the driver to perform all these functions through the use of automated systems. Rack structures within the delivering vehicle can be improved through employment of technology.

For instance, rack structures can be improved through the use of palletized unit loads. These racks are usually standardized and greatly assist in the process of either placing books within the delivery system or retrieving them from there. Consequently, the process of unloading and loading is much faster today than it was in other decades where these technological systems had not been introduced. (IIMM, 2007) Sometimes, some companies employ the use of machines to retrieve or sore material or parcels.

In this case United Parcel Services Incorporated can employ this method when performing those functions. For instance, the company could use an S/R machine whose major function is to retrieve or store parcels. It allows a series of automated maneuvers that can be conducted by the driver. Some of these include accurate positioning of the parcels, high lifts for the products and locating where the product or parcel may be. It should be noted that the machine utilized pulley systems that come in various designs.

Sometimes a series of parcels can be picked by the machine at any one time or simply one unit can be retrieved. This goes a long way in enhancing the retrieval process. It is also possible to deploy the use of carousels. Carousels are applicable in cases where both vertical and horizontal movements of the load or parcel are required. Usually, vertical systems are preferred when there is a need to use a cube system. However, in cases where picking needs to be done in a conventional method, then there may be a need to employ robotic arms for this process.

There are also certain methodologies that permit linkages of warehouse staff. For instance, if the driver under consideration was working with other employees, then he would have a chance of improving his communication mechanisms by talking with them through radio frequency data terminal. This technology would allow the driver to be able to determine whether the respective colleagues actually have delivered a certain book to certain clients thus minimizing the chances of collisions or time wastage. (Hamilton, 2008)

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