In the latter field, three important professional attributes stand out. These are attendance, honesty, and appearance. These three must be possessed by anyone desiring a spot in the culinary arts and hospitality management, if they want to succeed. A good attendance record is important because it shows a person’s dedication in his work. It also shows that as a person, he is reliable because he would not allow one day to pass without performing his duties and accomplishing his goals.
Good attendance record likewise shows an employee’s loyalty to the employer, because it manifests their intent to stay in the company for a long time (Scally,1998). The importance of attendance in any discipline is underscored by the fact that the perceived erosion of work ethics in the United States has been found by some as a serious concern (Scally,1998). Indeed, in 1998, a survey showed that many American employees did not have any qualms about calling in sick for the day.
As a matter of fact, a considerable percentage of American employees found it justifiable to be absent where they feel overworked or poorly compensated (Scally,1998). This attitude should not be seen among those who belong in the culinary arts and hospitality management career, because they are the frontliners in customer service. Culinary arts and hospitality management deal with people more than any other professionals, and it is important that there be enough people to serve the multifarious needs of customers.
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Honesty. Honesty is, without a doubt, an admirable virtue. It refers to a person’s character of saying the truth and not concealing facts in his dealings with other people. In the field of culinary arts and hospitality management, honesty is seen as valuable by clients, who naturally want to know relevant things about the services they receive. For example, clients obviously want honest answers to queries like the ingredients used in preparing the food served them or the manner of cooking employed in its preparation.
In a similar vein, clients would be very satisfied in knowing that their possessions are safe in the custody of other staff who are concerned with making their stay as comfortable as possible. Appearance. Finally, appearance is a factor that is very important in culinary arts and hospitality management career, more than in any other field. Being at the forefront hospitality management services, culinary experts and the like bank on their appearance to encourage people to patronize their products or services. For example, a clean and orderly appearance is vital to keeping loyal customers and attracting new ones.
As a final reference, it is worth noting that the International Association of Culinary Professionals prescribes a Code of professional Ethics for its members (International Association of Culinary Professionals, 2001). The said code prescribes, among other things, the maintenance of excellence in culinary work, and the maintenance and observance of respect of the rights and persons of others (International Association of Culinary Professionals, 2001). This code illustrates the recognition of culinary professionals of the need to maintain and observe proper work attitudes in order to uphold the integrity of their profession.
AllAboutPhilosophy. org. (2007). What are Work Ethics. Retrieved April 22, 2007, from http://www. allaboutphilosophy. org/what-are-work- ethics-faq. htm International Association of Culinary Professionals. (2001). IACP Code of Professional Ethics. Retrieved April 23, 2007, from http://www. iacp. com/displaycommon. cfm? an=1&subarticlenbr=4 Resnik, D. Philosophical Foundations of Scientific Ethics. Retrieved April 21, 2007, from http:// www. physics. emich. edu/mthomsen/resn1. htm Scally, R. (1998). Survey: U. S. Work Ethic Eroding. Discount Store News.