The process of accomplishing the goals of an organization through the effective use of people and other resources.
Involves analyzing information, setting goals, and making decisions about what needs to be done.
Identifying and arranging the work and resources needed to achieve the goals that have been set.
Includes all of the activites involved in obtaining, preparing, and compensating the employees of a business.
The effort to direct and lead people to accomplish the planned work of the organization.
Determines to what extent the business is accomplishing the goals it set out to reach in the planning stage.
The way a manager treats and involves employees.
The ability to motivate individuals and groups to accomplish important goals.
The way people get along with each other.
Enables a person to affect the actions of others.
A leadership role that is not part of a formal structure.
A leadership role that is part of a formal structure.
Ethical Business Practices
Ensure that the highest standard of conduct are observed in a company’s relationshops with everyone who is part of the business or is affected by the business’ activites.
The important principles that will guide decsions and actions in the company.
Top-level managers with responsibilities for the direction and success of the entire business.
Specialists with the responsibilities for specific parts of a company’s operations.
First level of management in a business.
A style in which the manager is more directive and controlling.
A style in which managers are less directive and involve employees in decision making.
Combined use of tactical and strategic management.
Leadership development activities
Study leadership, Participate in organizations and clubs, Practice leadership at work, Observe leaders, Work with a mentor, Do a self-analysis and ask for feedback.
Human Relations Skills
Self understanding, Understanding others, Communication, Team building, Developing job satisfaction.
Formal/Informal, Internal/External, Vertical/Horizontal, Oral/Written
Ability to get others to accomplish tasks because of the position the leader holds.
Leader’s ability to give or withhold rewards.
Group members recognize that the leader has special expertise in the area.
Personal trust and respect members have for a leader.
The principles of conduct governing an individual or a group.
Describes the reason a business exists and what it wants to accomplish.
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