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Introduction to Management definition ch 1

Management
getting work done through others
Efficiency
getting work done with a minimum amount of effort, expense or waste
Effectiveness
Accomplishing task that help fulfill organizational objectives
Planning
determining organizational goals and a means for achieving them
Organizing
deciding where decisions will be made, who will so what jobs and task, and who will work for whom
Leading
inspiring and motivating workers to work hard to achieve organizational goals
Controlling
monitoring progress toward goal achievement and taking action when needed
Top Managers
executives responsible for the overall direction of the organization
Middle Managers
managers responsible for setting objectives consistent with top management’s goals and for planning and implementing sub-unit strategies for achieving those objectives
First-line Managers
managers who train and supervise the performance of nonmanagerial employees who are directly responsible for producing the company products or service
Team Leader
managers responsible for facilitating team activities toward accomplishing a goal
Figure head Role
the interpersonal role managers play when they perform ceremonial duties
Leader Role
the interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives
Liaison Role
the interpersonal role managers play when they deal with people outside their units
monitor Role
the informational role managers play when they scan their environment for information
Disseminator Role
the informational role managers play when they share information with others in their departments or companies
Spokesperson Role
the informational role managers play when they share information with people outside their departments or companies
Entrepreneur Role
the decisional role managers play when they adapt themselves, their subordinates, and their units to change
Disturbance Handler Role
the decisional role managers play when they respond to severe problems that demand immediate action
Resource Allocator Role
the decisional role managers play when they decide who gets what resources and in what amounts
Negotiator Role
the decisional role managers play when they negotiate schedules, projects, goals outcomes, resources, and employee raises
Technical skills
the specialized procedures, techniques, and knowledge required to get the job done
Human Skills
the ability to work well with others
Conceptual skills
the ability to see the organization as a whole, understand how the different part affect each other and recognize how the company fits into or is affected by its environment
Motivation to manage
an assessment of how enthusiastic employees are about managing the work of others

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