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IS Final Exam

Expertise and experience of organizational members that has not been formally documented best describes:
tacit knowledge.
What-if analysis works forward from known or assumed conditions.
True
Knowledge network systems seek to turn unstructured knowledge of some employees into explicit knowledge that can be stored or accessed by other individuals.
True
________ systems help organizations manage both structured and semistructured knowledge.
Enterprise content management
Genetic algorithms:
develop solutions to particular problems using techniques such as fitness, crossover, and mutation.
GDSS are designed to:
implement structured methods for organizing and evaluation ideas.
Which types of decisions are more prevalent at lower organizational levels?
Structured decisions
Which of the following is a key problem in managing knowledge?
Classifying knowledge
Decision making is enhanced by a diverse group of ________, such as data mining and fuzzy logic.
intelligent techniques
Which dimension of quality means that a decision is the result of a known process and can be appealed to a higher authority?
Due process
Which phase of decision making finds or recognizes a problem?
Intelligence
Because genetic algorithms produce generalized solutions, they are best used as aids or guides to human decision makers instead of substitutes for them.
False
Deciding whether to introduce a new product line is an example of a(n):
unstructured decision.
A(n) ________ table is a spreadsheet feature that displays two or more dimensions of data in a convenient format.
pivot
Business intelligence and analytics are products defined by software vendors.
True
________ are intelligent techniques that parallel some aspects of the processing patterns of the biological brain.
Neural networks
Backward sensitivity analysis software is used for:
goal seeking.
In a parameterized report, users can:
view data according to different dimensions of the data.
Simon’s four different stages in decision making are, in order from first to last:
intelligence, design, choice, and implementation.
An inference engine is:
a strategy used to search through the rule base in an expert system.
Which of the following is a type of intelligent technique?
Expert system
Fuzzy logic is used to express relationships very generally.
true
Enterprise-wide knowledge management systems deal with structured and semistructured knowledge, while other systems are used for unstructured knowledge.
False
Estimating the number of direct goods to reorder falls into which category of decision making?
Structured
________ is a management methodology that translates a firm’s goals into operational targets.
KPI

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