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ISDS 3115 Chapter 13

True
True or False: the use of part-time workers as an aggregate planning option may be less costly than using full-time workers, but it may also reduce quality levels.
minimizing cost
The objective of aggregate planning is to meet forecast demand while ______ over the planned period.
A) setting inventory levels
Which of the following would most likely fall under the scope of only an operations manager?
A) setting inventory levels
B) new product plans
C) capital investments
D) facility location/capacity
E) research and development
Inventory goes up or down to buffer the difference between demand and production
Which choice best describes level scheduling?
production/workforce levels
In level scheduling, what is kept uniform from month to month?
an airline attempting to fill “perishable” seats at maximum revenue
Revenue management is MOST likely to be used in which of the following situations?
True
True or False: The strategies of aggregate planning are broadly divided into demand options and capacity options.
True
True or False: Graphical techniques are easy to understand and use, but are not well suited for generating optimal strategies.
B) Intermediate-range plans
Under which of the following do planning tasks associated with production planning and budgeting, as well as setting employment, inventory, and subcontracting levels, typically fall?
A) Long range plans
B) Intermediate-range plans
C) Short-range plans
D) Strategic planning
E) demand options
matching production exactly with sales
Which of the following is NOT an advantage of level scheduling?
True
True or False: Techniques for controlling the cost of labor in services include accurate scheduling of labor hours to assure quick response to customer demand, on-call labor for unexpected demand, flexibility of labor skills for reallocation of available labor, and flexibility in rate of output or hours of work to meet changing demand.
subcontracting
In aggregate planning, which one of the following is not a basic option for altering demand?
planning for human resource requirements and managing demand
Aggregate planning for service firms that provide intangible output deals mainly with
False
True or False: The level scheduling strategy allows lower inventories than the pure chase strategy.
total number of cars to produce
Aggregate planning would entail which of the following production aspects at BMW for a 12-month period?
C) back-ordering during high-demand periods
Which of these is among the demand options of aggregate planning?
A) changing inventory levels
B) varying production rates through overtime or idle time
C) back-ordering during high demand periods
D) subcontracting
E) varying workforce size
the transportation method
“An optimal plan for minimizing the cost of allocating capacity to meet demand over several planning periods” best describes what?
aggregate planning
Which of the following is the term used for intermediate-range capacity planning with a time horizon of three to eighteen months?
using part-time workers
Which of these aggregate planning strategies is a capacity option?
True
True or False: In aggregate planning, the amount of overtime and the size of the work force are both adjustable elements of capacity.
True
True or False: One motive for using demand-influencing aggregate planning options is to create uses for excess capacity within an organization.
subcontracting
In the service sector, which of the following aggregate planning strategies might direct your client to a competitor?
E) short range plans
Under which of the following do planning tasks associated with job assignments, order, job scheduling, and dispatching typically fall?
A) Strategic planning
B) mission-related planning
C) long-range plans
D) intermediate range plans
E) Short-range plans
D) Allocation of scarce resources to customers at prices that will maximize revenue
Revenue (or yield) management is best described as
A) a situation where management yields to labor demands
B) a situation where the labor union yields to management demands
C) management’s selection of a product mix yielding maximum profits
D) allocation of scarce resources to customers at prices that will maximize revenue
E) a process designed to increase the rate of output
False
True or False: Because service firms do not inventory their output, a pure chase strategy is not appropriate.
D) price cuts
Which of the following aggregate planning options attempts to manipulate product or service demand?
A) Part-time workers
B) overtime/idle time
C) subcontracting
D) price cuts
E) Inventories
C) intermediate-range plans
Which of the following plans are the job of the operations manager, working with other functional areas of the firm?
A) short range plans
B) long-range plans
C) intermediate-range plans
D) all three
short range plans
Job assignments are a focused issue in which plan?
intermediate term
Aggregate planning is concerned with determining the quantity and timing of production in the
a forecast of demand for a reasonable long-term planning period in aggregate terms
What is not one of the features that an S&OP process needs to generate a useful aggregate plan?
THe master production schedule is a sales forecast
Which of the following statements is NOT true regarding the master production schedule?
meet forecast demand while minimizing cost over the planned period
The objective of aggregate planning is usually to
back-ordering during high-demand periods
Which of the following is NOT a capacity option of aggregate planning?
Mixed plans seek a minimum cost via a combination of eight planning options
Which statement is characteristic of a mixed strategy for aggregate planning?
determine the demand in each period
What is the first step in the graphical method for aggregate planning?
Flexibility in rate of output or hours of work to meet changing supply
Successful techniques to control the cost of labor in service firms do NOT include
depleting inventory during slack periods
In a service business with a highly variable demand, the general approach to aggregate scheduling does NOT include
segmentable demand
Yield management is of interest to organizations having the characteristic of
service or product cannot be sold in advance of consumption
For organizations that have perishable inventory, which of the following characteristics would NOT make yield management of interest?
chase strategy
Which of the following would like result in the LEAST amount of inventory?
cost factors be linear and positive
The transportation method of linear programming requires that
the large number of dependent sites
What makes aggregate planning particularly complex in the airline industry?
using part time workers
Which of the following is NOT a demand option of aggregate planning?
aggregate planning
Which of the following occurs first within a production planning system?
long-range plans
Capacity decisions are most critical to which of the following?
job scheduling is made as part of intermediate plans
Which of the following statements is NOT true regarding the planning process?
labor
What is the primary aggregate planning vehicle in service industries?
S&OP is also called an aggregate plan
Which of the following statements is NOT true about S&OP?
aggregate plans use information regarding individual products rather than product lines
Which of the following statements is NOT true regarding aggregate plans?
disaggregation
What is the process of breaking an aggregate plan into greater detail?
yield management
What is an alternative name for revenue management?

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