IST 309 Chapter 10 CSUSB clickers
a) low, repetitive, difficult
b) high, repetitive, easy
c) high, different, difficult
d) low, different, easy
e) high, different, easy
a) batch processing
b) source data automation
a) small amounts of data are processed
b) sources of data are mainly internal
c) low computation complexity
d) high level of accuracy, data integrity, and security
e) high level of detail
a) A person hired
b) A payroll check generated
c) A service sold
d) Printing a report
e) Checking out at Walmart
a) TPS need large computers to process the transaction.
b) Business transactions can be processed when they occur.
c) Business transactions can be processed after they occur.
d) Data for transactions can be collected by sensors.
e) A transaction is a business event.
a) providing information to managers in the functional areas.
b) supporting the managerial tasks of planning, organizing, and controlling operations.
c) providing information mainly in the form of reports.
d) providing data from business events to the corporate database.
e) providing analysis capabilities to middle level managers and staff.
a) Benefits administration
b) Firing Decisions
c) Peer evaluation
a) inventory management determines how much inventory to order.
b) large companies allow vendors to manage inventory.
c) the POM function within an organization monitors sales.
d) quality control used by manufacturing units uses metrics.
e) computer systems are used to integrate all aspects of product design.
A. ERP systems are an evolution of functional information systems.
B. ERP systems look the same to users as functional information systems.
C. ERP systems have much the same functionality as functional information systems.
D. ERP systems produce the same reports as functional information systems.
E. ERP systems use the same data as functional information systems.
D. Business process
A. Transaction processing systems
B. Supply chain management systems
C. Functional area information systems
D. Enterprise resource planning systems
E. Corporate extranets
A. Functional area information systems were usually developed independently.
B. Functional area information systems easily communicate with each other.
C. ERP systems are designed to integrate business processes.
D. ERP systems use a common database.
E. ERP systems integrate functional areas within an organization.
A. unstructured, business processes
B. structured, reporting relationships
C. structured, accounting processes
D. unstructured, inventory control
E. structured, business processes
a. providing information necessary to control the business processes of the organization
b. typically fitting an organization’s existing business processes
c. they are expensive and time-consuming
d. including a set of interdependent software modules
e. integrating the planning, management, and use of all resources of the organization
a) Functional area information systems
b) Supply chain management systems
c) Transaction processing systems
d) Office automation systems
e) ERP II systems
a. ERP systems change an organization’s business processes.
b. An organization doesn’t have to use the business processes coded into the ERP.
c. ERP systems are time consuming to implement.
d. ERP systems require functional areas to work together.
e. Breaking down functional silos makes an organization more adaptive.
A. Failure to include affected employees in planning
B. The complexity of the planning
C. Lack of documentation
D. Insufficient training
E. No change management processes
a) Implementing an ERP system will maintain a competitive advantage.
b) Implementing an ERP system will allow a company to operate faster than their competition.
c) The IT costs of an ERP implementation goes down over time.
d) Customizing an ERP system is permitted.
e) The benefits of an ERP implementation go down over time.
a) Ad hoc
e) Key indicator
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