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IT Project Management Exam 3 Review Ch 7-8

Analogous estimates are called activity-based costing.
_____ addresses how well a product or service performs the customer’s intended use.
Which of the following is an input of the process of controlling costs?
Work performance data
Budgetary estimates are made even before a project is officially started.
Only in-house auditors can perform quality audits.
If an important supplier goes out of business, management reserves can be set aside to cover the resulting costs.
A(n) _____ is done to test each individual component (often a program) to ensure that it is as defect-free as possible.
Unit Test
_____ are the system’s special characteristics that appeal to users.
Analogous estimates are also known as _____ estimates
The quality assurance process involves taking responsibility for quality throughout the project’s life cycle.
Which of the following reserves allows for future situations that are unpredictable?
Management Reserves
A budgetary estimate is the most accurate of the three types of estimates
Which of the following is an output of the process of controlling costs?
Cost Forecasts
Supporting details for an estimate include the ground rules and assumptions used in creating the estimate.
_____ is a cost that relates to all errors not detected and not corrected before delivery to the customer.
External Failure Costs
A rough order of magnitude estimate can be referred to as a _____ estimate.
Which of the following is true of a rough order of magnitude estimate?
It provides an estimate of what a project will cost.
Testing as a stage is important only at the end of an information technology product development.
Which of the following is true of bottom-up estimates?
They are time-intensive and expensive to develop.
The _____ process is often associated with the technical tools and techniques of quality management, such as Pareto charts, quality control charts, and statistical sampling.
Quality Control
Contingency reserves are also known as unknown unknowns.
Which of the following is true of earned value?
It is an estimate of the value of the physical work actually completed.
The Six Sigma approach works best for a project where a quality problem is identified between the current and desired performance.
Newtech Inc. hires John for the position of a software programmer to work on their new project. Salary paid to John by Newtech Inc. would be an example of _____ costs.
_____ is a method for determining the estimated annual costs and benefits for a project.
Cash Flow Analysis
Determining the budget involves allocating the project cost estimate to individual work items over time.
The design of experiments technique cannot be applied to project management issues such as cost and schedule trade-offs.
It is important for project managers to focus on indirect costs because they can be easily controlled.
TA run chart is a bar graph that depicts data points and their order of occurrence.
The project management plan and project funding requirements are inputs of the process of controlling costs.
Spreadsheets are a common tool for cost estimating, cost budgeting, and cost control.
One of the main outputs of the _____ process is a cost baseline.
Cost budgeting
Intangible costs can be easily measured in monetary terms.
Gantt charts cannot be used to aid project quality management
A(n) _____ is any instance where the product or service fails to meet customer requirements.
The primary output of the planning cost management process is a change request.
_____ uses project characteristics in a mathematical model to estimate project costs.
Parametric estimating
Profits may be defined as:
revenues minus expenditures
Validated changes and validated deliverables are the outputs of the quality assurance process.
_____ addresses the ease of performing maintenance on a product.

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