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ITES information Essay

Reengineering aims for dramatic improvements in critical measures of performance such as cost, quality, service and speed. But the need to increase efficiency can come into direct conflict with the need to invest in core business. As non-core internal functions are continually put on the back burner, systems become less efficient and less productive. By outsourcing a non-core function to a world class provider, the organization can begin to see the benefits of reengineering. Access to world class capabilities World class providers make extensive investments in technology, methodologies, and people.

They gain expertise by working with many clients facing similar challenges. This combination of specialization and expertise gives customers a competitive advantage and helps them avoid the cost of chasing technology and training. In addition, there are better career opportunities for personnel who transition to the outsourcing provider. Cash infusion Outsourcing often involves the transfer of assets from the customer to the provider. Equipment, facilities, vehicles and licenses used in the current operations have value and are sold to the vendor.

The vendor then uses these assets to provide services jack to the client. Depending on the value of the assets involved, this sale may result In a significant cash payment to

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the customer. Free resources for other purposes Every organization has limits on the resources available to it. Outsourcing permits an organization to redirect its resources, most often people resources, from non core activities toward activities which serve the customer. The organization can redirect these people or at least the staff slots they represent onto greater value adding externally on the customer.

Critical factors which affect different outsourcing industries Some of the well known FMC companies are Sara Lee, Nestle©, Receipt Benefices, Milliner, Procter & Gamble, Coca-Cola, Scrabbles, Kleenex, General Mills, Pepsi and Mars etc. The purpose of this topic is to investigate the relationship between the factors that affect the outsourcing decisions in FMC industry of Pakistan. There are higher trends seen in the market for outsourcing in many FMC companies but still it is reflecting as there are a number of factors which inhibit the FMC companies to make outsourcing decisions.

Outsourcing occurs as a result of intimate acquaintance between subcontractors and managing departments. Outsourcers want to decrease the cost of production and the cost of management by distributing work to avoid other costs such as wages and compensation. However, outsourcing helps society by decreasing unemployment, making the economy grow and decreasing social problems. Outsourcing is also a way to boost the economy and it helps producing industries to survive in the market. However, it is not a guarantee that the producing industries will survive.

It is Just one of the devices that Fang’s should use in management, but it depends on managerial efficiency in the industries. If Fang’s want to survive in the age of globalization, they have to adopt management techniques suitable for each situation in order to survive in the current industrial climate. Process involved in engaging in operating and maintain an outsource service Usually outsourcing involves signing an agreement with the third party service provider to complete the task in a specified duration. It is difficult to find a reputed vendor company in this globalizes world.

At the same time, you have to look into certain factors: The outsourcing country must have political stability and lower labor cost Measure the present economic situation of the country Before hiring the company, you can do good research about the country through various sources. Next inquire about the facility that the vendor has to carry out your work efficiently. You should also take a note of the growth of the vendor in the recent years. You can also look at the profile of their employees and whether they are qualified enough to meet your demands.

The communication device that is used by the vendor must have less downtime. Get quotes from different vendors and see who have reasonably charged for the service. The concerned vendor must consist of all he qualities that you expect. Introduction to different tools and methodologies used in outsourcing operations Financial institutions should have a comprehensive outsourcing risk management process to govern their technology service provider (TTS) relationships. The process should include risk assessment, selection of service providers, contract review, and monitoring of service providers.

Outsourced relationships should be subject to the same risk management, security, privacy, and other policies that would be expected if bank regulatory agencies review the risk management process employed by a uncial institution when considering or executing an outsourcing relationship. 5. Fundamentals of Business Process Outsourcing Part 2 : BOP Orientations Management Introduction to fundamental Business process outsourcing concepts Many of these BOP efforts involve offspring hiring a company based in another country to do the work.

India is a popular location for BOP activities. Frequently, BOP is also referred to as TIES information technology-enabled services. Since most business processes include some form of automation, IT “enables” these services to be performed. An offshoot of BOP is KOP knowledge process outsourcing. Considered by some to be a subset of BOP, KOP includes those activities that require greater skill, knowledge, education and expertise to handle.

For example, whereas an insurance company might outsource data entry of its claims forms as part of a BOP initiative, it may also choose to use a KOP service provider to evaluate new insurance applications based on a set of criteria or business rules; this work would require the efforts of a more knowledgeable set of workers than the data entry would. The current definition of KOP encompasses R&D, product development and legal e- coverer, as well as a number of other business functions. Also coming into use is the term BOOT business transformation outsourcing.

This refers to the idea of having service providers contribute to the effort of transforming a business into a leaner, more dynamic, agile and flexible operation. Business process outsourcing as natural evolution of business process management Third Generation BOP is a natural evolution in the BOP market as both the supply side and buy side mature and seek new, innovative thinking as well as new product and service offers. First Generation BOP was largely a labor arbitrage model hardhearted by a lift and shift delivery approach.

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