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ITPM chapter4

Developing the project charter
_____ involves working with stakeholders to create the document that formally authorizes a project.
Developing the project management plan
_____ involves coordinating all planning efforts to create a consistent, coherent document.
monitoring and controlling
The outputs of the _____ process include change request status updates, project management plan updates, and project document updates.
to tie the information technology strategic plan to the organization’s overall strategic plan
The first step in the planning process is _____.
business area analysis
The _____ stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology.
project planning
In the _____ stage of selecting information technology projects, organizations define project scope, benefits, and constraints.
resource allocation
In the _____ stage of selecting information technology projects, organizations select information technology projects.
_____ are new requirements imposed by management, government, or some external influence.
Net present value
_____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time.
cash flow
Benefits minus costs is known as the _____.
determine the estimated costs and benefits for the life of the project and the products it produces
The first step in determining the NPV is to _____.
It is always a percentage.
Which of the following is true of return on investment or ROI?
required rate of return
The _____ is the minimum acceptable rate of return on an investment.
the net cumulative benefits equal the net cumulative costs.
Payback occurs when:
A project’s internal rate of return can be determined by finding what discount rate results in an NPV of _____ for the project.
In a weighted scoring model, the sum of the weights of all the criteria must total _____ percent.
project charter
A _____ is a document that recognizes the existence of a project and provides direction on the project’s objectives and management.
the project objective, high-level requirements, and time and cost goals
The business case includes information on _____.
Management systems
Which of the following are organizational process assets?
project management plan
A _____ is a document used to coordinate all project planning documents and help guide a project’s execution and control..
project responsibilities
The _____ section of the project plan should describe the major project functions and activities and identify those individuals who are in charge of them.
project controls
The _____ section of the project management plan describes how to monitor project progress and handle changes.
an elaborate timetable
The project schedule information section of the project management plan includes ____.
technical processes
The _____ section of the project management plan describes specific methodologies a project might use and explains how to document information.
The majority of time on a project is usually spent on _____, as is most of the project’s budget.
Corrective actions
_____ should result in improvements in project performance.
Preventive actions
Which of the following is a proactive process undertaken to reduce the probability of negative consequences associated with project risks?
a corrective action
An IT company revises its process parameters in response to complaints from vendors that products were not ready on time. This would be an example of _____.
change control system
A(n) _____ is a formal, documented process that describes when and how official project documents may be modified, the people authorized to make modifications, and the paperwork required for these changes.
Configuration management
_____ involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project’s products are correct and complete.

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