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Knowledge management concepts & attributes

Relationships among people can be modeled as social networks in which outwork nodes represent people and network arcs represent relationships (e. G. , friendship, advice, supervisor-subordinate relations) that change over time. Social networks also form a resource for collaborative knowledge management: the creation, exchange, and transformation of knowledge. Information technology offers several possibilities for making social networks and collaborative knowledge management more visible, inseparable, and systematic, which may aid the process of organizational learning.

Knowledge management and organizational learning are elated. The management of knowledge Includes creation and sharing of knowledge, which is a constituent of learning. However, learning also involves the decision to change future action, which is typically considered a outcome of knowledge management Key Attributes Examples Non-Examples Formal training Listening Deviance System thinking Coaching Lack of Ability Shared Experience Culture Indifference Personal Mastery Integration Poor environment Group learning openness Personality Mental Models Perception Off-Job learning Shared Vision Mentality

In summary, information technology can support effective organizational learning by providing persistent and well-indexed tools for collaborative knowledge management and social and knowledge network analysis. However, tools are not enough: an organization needs to have some kind of systematic practice that will use the tools appropriately to monitor performance, anticipate and

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attend to feedback and outcome measures, design avenues for change, and then take action effectively.

Concept 2: Social Networking Is a social structure made of nodes (which are generally individuals or organizations) hat are tied by one or more specific types of interdependency’. Patterns arising from links among nodes within social networks can be analyses through Social Network Analysis. Social networks can exist and function independently of technology, in which case they tend to be hidden and function out of sight.

Social networking websites make visible the networks of connections among people that are usually hidden in the real world. Social networking sites vary in the facilities they provide but usually include personal profiles, comments and private messaging. They might additionally provide photo and video sharing, and built-in blobbing. Social networking sites could be considered a subset of social computing, and the same observations apply that people participate on their own terms, with no permission or direction and for their own purposes.

Blobbing Backbone Games Bringing people together Twitter Music Shared information Timber Stocks Opportunity to widen Business Google + Reminders Breadth of Knowledge Calendar Attract attention Watchstrap Photos Technological literacy Linked Mobile network Social media are not only transforming private communication & interaction, they also will transform how people work. With social media knowledge work in organizations can be optimized extremely: like a better distribution/sharing and access to knowledge.

This will be more and more important, as in today’s business world, speed and complexity increase dramatically, while work environments change constantly . Social knowledge management is one of the application areas of social media in a business context next to others like sentiment analysis, social learning or social collaboration. Concept 3: Taxonomy Taxonomies have been used for many decades in the information management field.

They are the basis of classification schemes and indexing systems such as the Dewey Decimal System. With the advent of the internet, there has been increased interest in using taxonomies for structuring information for easier management and retrieval. At their simplest, taxonomies are nothing more than systems for naming and organizing things. One of the simplest applications is based on naming conventions – standard rules to be applied to documents and the physical and electronic folders storing hose documents.

This example demonstrates the value of taxonomies: they provide an interface for staff in an organization to access information and knowledge relevant to their work and interests, and also to understand how to contribute to knowledge bases. Within development and humanitarian organizations, taxonomies can give a particular perspective on the organization. Knowledge Creation Countries Knowledge Management Regions Record Simulation Lack of tagging Trees Age Internet Data mining Donors Search Engine Hierarchies Colors Decision Making System Maps Authors Individual learning

Each of these examples can be used to signpost valuable knowledge and support better decision making. Implementing a simple but effective set of taxonomies can provide the basis for successful systems for information storage and capture, as well as for the overall knowledge and learning strategy. The key applications of taxonomies for development and humanitarian organizations are: ; Signposting and searching for files and folders on an intranet or shared drive; ; Classifying and searching for different kinds of staff expertise; Classifying and searching for different minds of projects and programmer.

Users can use these taxonomies to access the information or experts they require, through the hierarchy of information. Of course, some users may prefer to search for information using dedicated search engines. In this situation, taxonomic searches might be supplemented by searches at different levels within the system. You may be able to search an entire intranet, or navigate to staff, programmer or document-type levels and conduct a search within that category. Bibliography: Sense, P. M. (1994). The fifth discipline: The art and practice of the learning organization.

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