logo image

Management 3120 midterm Exam

Most organizations produce only two or three different kinds of documents.
False
A sentence fragment is
a group of words that is not a complete sentence and is punctuated as if it were a complete sentence.
Which of the following is an example of an external document?
A letter to stockholders.
Which of the following does NOT make your document more visually inviting?
Long paragraphs
Henry is very dynamic and persuasive in person but he writes poorly. If he wants to be promoted to a management position, he should
improve his writing skills.
Identify the error, if any, in the following: “Smiling, he promised to give the order to Dan and myself.”
“Smiling” should be “As he smiled.”
According to the text, the three basic purposes of business communication are to _____, to _____ __ _____, and to _____ _____.
inform, request or persuade, build goodwill
Items in a series or list must have the same grammatical structure. Which of the following is not parallel? “In the second month of your internship, you will . . .”
Supervision of desk staff
Choose the alternative that corrects any error(s) in the following sentence “Either the teaching assistant or the professor have to approve the student’s topic for the first report.”
Either the teaching assistant or the professor has to approve the student’s topic for the first report.
In an entry-level position, writing and speaking skills are important only if you’re in a communication-oriented field, such as publishing or broadcasting.
False
A semicolon may be used to join two independent clauses if the ideas are very closely connected.
true
Written channels are better than oral ones for conveying complex information.
true
A good business document should fulfill one purpose only.
false
Good writers maintain a consistent style no matter who their audience is.
false
Identify the error, if any, in the following: “Manquella Salinas, who was appointed shift supervisor last week, has benefited from company-sponsored training programs.”
The original sentence is correct.
Which of the following is NOT a criterion for good reader benefits?
Based on extrinsic motivators
When it is not possible to meet all your audiences’ needs, meet the needs of the gatekeepers and primary audience first.
true
“Because expressing my thoughts is so satisfying.” What error does the preceding contain?
sentence fragment
Lee is sending a questionnaire about this year’s brown-bag lunch series to all faculty members. She knows that busy faculty will not give her questionnaire first priority. Which of the following is NOT something she should do to encourage people to return the questionnaire?
Stipulate in both the first and last paragraphs that the questionnaire must be returned immediately.
Oral messages make it easier to get immediate action or response.
true
The following example, illustrating subject and verb agreement, is correct: “The accountants who conducted the audit was recommended highly.”
false
To fulfill your purposes in any message you must reach the ____________ audience.
primary
“If your suggestion for improving company procedures is accepted, you will get a check for 10% of the first year’s estimated savings.” This sentence is an example of an internal motivator.
false
Pick the alternative corresponding to the correct use(s), if any, of “accept/except.”
I cannot do anything except offer my sympathy.
I cannot do anything but accept your apology
Gwen conducts a three-day training session for new employees. One participant writes on the evaluation form at the end of the session, “You told us you were a feminist, but I thought you were very professional.” This comment shows that the participant
sees the term “feminist” as highly negative.
When preparing a message for a large, diverse audience, you must
look for common denominators that tie a group together.
At a staff meeting, Jill Joyce, your department head, tells you that the CEO has asked each staff member to write a memo outlining his or her suggestions for improving company-wide productivity. Each department head is to pass on no more that five suggestions and there are 16 employees in your department, so Jill will have to screen them. The CEO will decide herself whether she will implement any of the suggestions. Before writing your memo, think about your audience. What type of audience is Jill?
Your initial audience and the gatekeeper
Numbers must be spelled out if they
come at the beginning of a sentence.
“I am anxious to meet with you soon about the possibility of adopting my new sales strategy.” Indicate the alternative that both correctly evaluates the sentence and correctly explains the reason for the evaluation.
Lacks positive emphasis because it contains the negative word “anxious”
_________ is the implied attitude of the writer toward the reader.
tone
“The applicant put their best foot forward throughout the interview.” What grammatical error does the preceding sentence contain?
a dangling modifier.
Choose the alternative that corrects any error(s) in the following sentence. “As business becomes increasingly global. We must become more aware of the impact that culture has on communication.
As business becomes increasingly global, we must become more aware of the impact that culture has on communication.
Which of the following is NOT a principle for achieving you-attitude?
Always use the word “you.”
The subject and verb agree when they
are both singular or both plural.
_____________ is a style of writing that looks at things from the reader’s point of view, emphasizing what the reader wants to know, respecting the reader’s intelligence, and protecting the reader’s ego.
you-attitude
Apply you-attitude by putting good news first and by avoiding jargon.
true
Periods and commas go inside quotation marks in US punctuation.
true
The bottom of the first page in a multi-page document is more emphatic than the bottom of any other page in the document.
true
“We are happy to issue you a new all-in-one check card.” Does this sentence have good you-attitude?
No, since the reader doesn’t care about the writer’s emotions
The sentence “He is a gifted and compassionate Native-American physician” is racist because
it implies that the writer does not expect a Native-american physician to have positive qualities.
“You’ll be delighted to hear that you have received an additional $500 scholarship for spring semester.” Does this sentence have you-attitude?
No, because it is distancing for the writer to presume to know the reader’s emotions
According to the text, which of the following sentences would be considered the HIGHEST level of politeness?
Would you be able to submit your expense report by Friday?
Choose the alternative that improves the following: “Qualities we look for in job candidates include integrity, good grades and job experience.”
Qualities we look for in job candidates include integrity, good grades, and experience.
Choose the alternative that corrects any error(s) in the following: “The student prepared visuals were better than some professional specimens.”
The student-prepared visuals were better than some professional specimens.
As a general rule, good business writing uses short, simple words and short sentences and paragraphs.
true
Your prose will be more readable if you vary your sentence length and structure.
true
Choose the alternative that corrects any error(s) in the following: “Every professor have to turn in their book orders by Friday.”
Every professor has to turn in his or her book orders by Friday.
It is desirable to use “enumerate” instead of “list”?
No, because short, simple words are better than long ones.
Most words can have multiple connotations and denotations.
true
Which of the following would be the BEST replacement for “Please do not hesitate”?
Omit
Which of the following, if any, would be the BEST replacement for “take into consideration”?
“consider”
A semicolon tells the reader:
What comes next is closely related to what I just said.
Which of the following sentences does NOT contain a passive verb?
We are scheduled to break ground this summer.
“It is the case that good communicators advance more quickly in the company.” Which of the following would be the best revision of this sentence?
“Good communicators advance more quickly in the company.”
You should use whom when him would fit grammatically in the same place in your sentence.
True
______________ is a word’s literal or dictionary meaning. ______________ means the emotional colorings or associations that accompany a word.
denotation
connotation
Choose the alternative that corrects any error(s) in the following: “Carolyn, whose principal duties were the same as mine, will be perfect for this job.”
The original sentence is correct.
Choose the alternative that corrects any error(s) in the following: “Cheryl and myself are upset about the budget cut and it’s long-term implications.”
Cheryl and I are upset about the budget cut and its long-term implications.
You are ___________ when you write without stopping for 10 minutes or so, even if all you have to say is “I’ll think of something soon.”
freewriting
Which of the following processes is LEAST likely to be used by good writers?
Stop writing when words don’t flow quickly.
Which of the following writing processes is LEAST likely to produce good writing?
Proofread everything as soon as it is written.
Identify the error, if any, in the following sentence: Forty percent of the respondents answered “yes” in our survey.”
The original sentence is correct.
“Editing” and “revising” are interchangeable terms.
False
Nonverbal communication is a universal language that people from all cultures can understand.
False
Many letters and memos can be written more quickly if you choose a basic organizational pattern before you begin.
True
____________ is a method of thinking of ideas by writing the central topic in the middle of the page, circling it, writing down the ideas the topic suggests, and circling them.
Clustering
You are producing a very important document for an audience who sees even minor typographical errors as evidence of incompetence. Which of the following is the BEST way to catch any typos?
Ask several different people to proof the document.
This sentence is correct: He hoped that his argument would affect the group’s decision, but it had no effect.
True
Items in a series or a list can have a different grammatical structure.
False
Communication
helps organizations and the people in them achieve their goals. The ability to write and speak well becomes increasingly important as you rise in an organization.
People put things in writing to
create a record, to convey complex data, to make things convenient for the reader, to save money, and to convey their own messages more effectively.
Internal documents go to
people inside the organization.
External documents
go to audiences outside; clients, customers, suppliers, stockholders, the government, the media, and the general public.
the three basic purposes of business and administrative communications are
to inform, to request or persuade, and to build goodwill. Most messages have more than one purpose.
Poor writing
wastes time, wastes effort, and jeopardizes goodwill.
Good business and administrative writing meets five basic criteria
it’s clear, complete, and correct, it saves the reader’s time, and it builds goodwill.
to evaluate a specific document
we must know the interactions among the writer, the readers, the purposes of the message, and the context. No single set of words will work for all readers in all situations.
common business communications
have conventions as do organizations. Business communications need to know how to adjust conventions to fit a particular audience, context, and purpose.
The _________ audience will make a decision or act on the basis of your message.
Primary
The ________ audience may be asked by the primary audience to comment on your message or to implement your ideas after they’ve been approved.
secondary
The _______ audience encounters the message but does not have to interact with it.
auxiliary
A _______ controls whether the message gets to the primary audience.
gatekeeper
A ________ audience political, social, or economic power and may base future actions on its evaluation of your message.
watchdog
A ________ is the means by which you convey your message to your audience.
communication channel
the following questions provide a framework for audience analysis.
1. What will the audience’s initial reaction be to the message?
2. How much information does the audience need?

Need essay sample on "Management 3120 midterm Exam"? We will write a custom essay sample specifically for you for only $ 13.90/page

Can’t wait to take that assignment burden offyour shoulders?

Let us know what it is and we will show you how it can be done!
×
Sorry, but copying text is forbidden on this website. If you need this or any other sample, please register

Already on Businessays? Login here

No, thanks. I prefer suffering on my own
Sorry, but copying text is forbidden on this website. If you need this or any other sample register now and get a free access to all papers, carefully proofread and edited by our experts.
Sign in / Sign up
No, thanks. I prefer suffering on my own
Not quite the topic you need?
We would be happy to write it
Join and witness the magic
Service Open At All Times
|
Complete Buyer Protection
|
Plagiarism-Free Writing

Emily from Businessays

Hi there, would you like to get such a paper? How about receiving a customized one? Check it out https://goo.gl/chNgQy

We use cookies to give you the best experience possible. By continuing we’ll assume you’re on board with our cookie policy