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Management chapter Essay

Emotional stability: how relaxed, secure and unworried one is. Openness to experience: reflects the degree of intellectual curiosity, creativity and a preference for novelty and variety a person has. Among these Extroversion and Conscientiousness are related to job performance because Extroversion has been associated with success for managers and salespeople, and Conscientiousness has the strongest positive correlation with job performance and training performance.

I am working in the fast-paced environment so I think I have tendency of conscientiousness because I am always follow a schedule, organized, accurate, pay attention to details, dependable and responsible. 2) Define the four types of distortion In perception. Provide an example of each Stereotyping Is a set of beliefs about the characteristics of a group of people. Example: Politicians are considered as manipulative and corrupt. Women like make-up Halo effect: forming an impression of an individual based on a single trait Example: When the Samsung

Galaxy was released, there was speculation in the market place that the sales of Galaxy Notes would increase because of the success of the Galaxy. The belief was based on the halo effect, when a customer had a great experience with the Galaxy, he or she would buy a Galaxy Notes simply

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because it is made by Samsung. Regency effect: Tendency to remember recent information better than earlier information Example: When you read a power point slides, you will remember the most recent slide clearly then the previous ones. Causal attributions: Activity of Inferring causes or observed behaviors.

Two tendencies that can distort one’s Interpretation of observed behavior: the fundamental attribution blast and self- serving blast Example: An “A” student likely to attribute his grade to high ability or hard work, but “D” student usually blame of bad luck, unclear test or difficult instructor. 3) Define the Pygmalion effect. How could this be used in a positive way by managers in an organization? How would one do that? Pygmalion effect, also known as the self- fulfilling prophecy describes the phenomenon in which people’s expectations of homeless or others lead them to behave in ways that make those expectations come true.

Manager’s expectations greatly influence employee behavior and performance. Managers can make positive performance expectations by using various methods: Recognize employee has the potential to Increase his or her performance, Instill confidence to the staff, or set higher performance goals… Management chapter 1 1 By homogeneity Extroversion: how outgoing, positive, talkative, assertive, sociable a person is. These Extroversion and Conscientiousness are related to Job performance because

Conscientiousness has the strongest positive correlation with Job performance and types of distortion in perception. Provide an example of each Stereotyping is a set of slide clearly then the previous ones. Causal attributions: Activity of inferring causes for observed behaviors. Two tendencies that can distort one’s interpretation of observed behavior: the fundamental attribution bias and self- serving bias Example: various methods: Recognize employee has the potential to increase his or her performance, instill confidence to the staff, or set higher performance goals…

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