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Management Information Systems

Information systems at the management level of an organization that serve the functions of planning, decision-making and controlling by providing routine summary and exception reports. A combination of computers and people that Is used to provide Information to lad In making decisions and managing a firm. Roles of MIS Support To Strategic Advantage Support To Managerial Decision-Making Support To Business Operations Features of MIS MIS Is a very Important Information processing system for all organizations. Some crucial characteristics of MIS are stated bellow:

MIS support structured and semi-structured decisions at operational and management control level. MIS are very useful for planning purposes of senior management staffs. MIS are generally reporting and control oriented. MIS have little analytical capability. MIS generally lad In decision-making using past and present data. MIS are relatively inflexible. MIS have an internal rather than external orientation. Importance of MIS in Business MIS Affects All Areas of Business: Manufacturing Accounting & Finance Human Resources Management Marketing Systems from Functional Perspective

Information systems can be classified by the specific organizational function they serve as well as by organizational level. Typical information systems that support each of the major business functions are now explained with examples of functional applications for each

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organizational level. Sales and Marketing Information Systems Systems that help the firm identify customers for the firm’s products or services, develop products and services to meet customers’ needs, promote these products and services, sell the products and services, and provide ongoing customer support. Examples of Sales and Marketing Information Systems

System Description Organizational Level Order Processing Enter, process, and track orders. Operational Market Analysis Identify customers and markets using data on demographics, markets, consumer behavior, and trends. Knowledge Pricing Analysis Determine price for products and services. Management Sales Trend Forecasting Prepare 5-year sales forecasting. Strategic manufacturing and production Information Systems Systems that deal with the planning, development, and production of products and services, and with controlling flow of production. Examples of manufacturing and production Information Systems System

Machine Control Control the actions of machines and equipment. Computer-Aided Design (CAD) Design new products using the computer. Knowledge Production Planning Decide when and how many products should be produced. Facilities Location Decide where to locate new production facilities. Finance and accounting Information Systems Systems that keep track of the firm’s financial assets and fund flow. Examples of finance and accounting Information Systems Accounts Receivable Track money owned the firm. Portfolio Analysis Design the firm’s portfolio of investment. Budgeting Prepare short-term budgets.

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