Disturbance Handler: This is a generalist role that a manger must take when an organization faces unexpected disturbances or problems. These problems may arise due to threats from external and internal environment and may include staff problems, resource problems or unexpected problems arising as a result of a change or innovation. In this role the manager is expected to re-evaluate, re-allocate and support the organization as he tries to calm the matters and bring back balance within the organization. The most practical business example of this role is when a manager has to handle striking employees to get them back to work.
Resource Allocator: A manager is also required to allocate all the available resources including time, money and staff. This involves careful planning to ensure that all resources are completely and fully utilized and there is no wastage and or shortage. A manager automatically takes on this role as he starts scheduling his own time and sets organizational priorities. He also plans the workflow, deciding what to do and when to do. Resource allocation also happens when the manager authorizes a decision before it is implemented.
Thus a manager becomes a resource allocator in the day-to-day process of performing his duties.
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In these roles, the manager is both an organizational generalist as well as a specialist. Ranking: While each of these roles has its own importance in proper running of the organization, different roles become more important compared to others depending on the organization and the level at which the manager works. Based on my own experience, I would rank these roles in the order of importance as follows: 1. Resource Allocator 2. Leader 3. Monitor 4. Disseminator 5. Disturbance handler 6. Liaison 7. Spokesman 8. Figurehead 9. Negotiator 10. Entrepreneur