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Managing Harassment

Harassment is an inhuman and unethical conduct, which not only affects the mental well-being of the victim but also hampers the productivity of the entire business organization. According to the Student Services Division of Auckland University of Technology (AUT), harassment is an unlawful behavior, which creates an intimidating environment in a workplace through the use of unwelcome communication, or conduct, thereby, interfering in the performance of the individual as well as the organization.

Due to the prevalence of different cultural beliefs and laws in different countries, both the interpretation and the degree of harassment vary considerably. For American professionals meeting their clients in other countries, it is the responsibility of the company and the manager to ensure that its employees understand different cultural beliefs, deal contrasting remarks with maturity, and to moderate a hostile situation effectively, using a win-win approach.

As a manager, when I have the responsibility of leading my business delegation to a different country, I would use a pro-active approach of dealing with harassment. I would apprising the employees of the differences in cultural beliefs, verbal and non-verbal communication, social etiquettes, and give them a brief introduction about the people to be met. However, when I witness that a

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client has made an unwanted remark on my employee, I would moderate by emphasizing the relevance of the meeting.

Also, I would use circumlocution, and analogy to explain the conflicting points. In case, the client continues to bully my employee with unacceptable behavior, which causes annoyance and harms the dignity, then I would clearly tell the client about the pestering harassment that is causing discomfort to the employee as well as to me. I shall always protect the dignity of my employees and company, which is guarded by the American ethical laws of working in a safe and respectful environment.

References

AUT Student Services. (n.d.). What is harassment. Retrieved from

http://www.aut.ac.nz/students/student_services/health_counselling_and_wellbeing/harassment/what_is_harassment.htm

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