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MGMT 160 Impression Management

Conformity
agreeing with someone else’s opinion to gain his or her approval is a form of ingratiation
Favors
doing something nice for someone to gain that person’s approval is a form of ingratiation
Excuses
explanations of a predicament creating event aimed at minimizing the apparent severity
Apologies
admitting responsibilities for an undesirable event and simultaneously seeking to get a pardon for the action is a defensive technique
Self-promotion
highlighting ones best qualities, downplaying one’s deficits and calling attention to one’s achievements is a self focused technique
Enhancement
claiming that something you did is more valuable than most other members of the organizations would think is a self focused technique
Flattery
Complimenting others about their virtues in an effort to make oneself seem perceptive and likable is an assertive technique
Exemplification
doing more than you need in an effort to show how dedicated and hardworking you are is an assertive technique

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