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The basis for corporate citizenship does not rely on the generosity of a firm’s senior management or their awareness of their role as trustees of the public’s interests.
Global corporate citizenship refers to putting an organization’s commitment to social and environmental responsibility into practice locally.
Robert Civita, chairman and CEO of the Brazilian Abril Group, has defined global corporate citizenship as “socialism with a conscience.”
According to The Economist, corporate citizenship is becoming increasingly important for the long-term health of companies.
Corporate citizenship primarily focuses on a firm’s social activities.
Global corporate citizenship activities help companies create legitimacy, reputation, and competitive advantage.
Companies whose citizenship profile best matches public expectations are least likely to benefit from strategic investments in corporate citizenship.
A company earns its “license to operate” through filing its proper legal documents.
There is no single universally accepted method for designing a CSR management structure.
In the first stage of corporate citizenship, the elementary stage, managers are uninterested and uninvolved with social issues.
If a company acknowledges the need to build more coherent initiatives, it is in the innovative stage of becoming a corporate citizen.
Corporate citizenship partnerships can exist between companies and stakeholders in other countries.
Social audits look at what an organization does, not at the results of the actions.
An emerging trend in corporate reporting is the integration of legally required financial information with social and environmental information into a single report.
Triple bottom line reporting requires that a firm report financial data.
When a company puts its commitment to social and environmental responsibility into practice worldwide, not only locally or regionally it is called:
C) Global Corporate Citizenship.
According to a survey conducted by The Economist in 2008, how many respondents say corporate citizenship can help increase their companies’ profits?
C) 74%
Good corporate citizens:
D) All of the above
A. Strive to conduct all business dealings in an ethical manner.
B. Make a concerned effort to balance the needs of all stakeholders.
C. Work to protect the environment.
Global corporate citizenship is more than espoused values, it requires:
A) Action
Some companies have created a department of corporate citizenship to:
C) Centralize under common leadership wide-ranging corporate citizenship functions.
BSR (formerly Business for Social Responsibility) helps its 300 member companies:
D) Develop sustainable business strategies.
Asian Forum on Corporate Social Responsibility gives awards for excellence in:
D) All of the Above
A. Environmental management.
B. Education.
C. Poverty alleviation.
This inter-American organization (North and South America) was created to unite organizations focusing on corporate social responsibility from Canada to Chile.
C) Forum Empresa.
According to Philip H. Mirvis’ and Bradley K. Googins’ model, how many stages are there of global corporate citizenship?
B) Five
Once a company enters the innovative stage of corporate citizenship, it will:
A) Begin reporting its efforts to stakeholders.
Companies see the need to build more coherent initiatives as they move into the:
B) Integrated stage.
Managers responding to the needs of the local education system as a normal or routine aspect of its operations is an example of an organization in the:
C) Transforming stage
The Ronald McDonald House charity, operated by McDonald’s has been criticized for:
B) Diverting attention away from the company’s contributions to the nation’s obesity epidemic.
There remain regional differences in the corporate citizenship challenges facing businesses due to:
B) Differences in attitudes, beliefs and culture.
A systematic evaluation of an organization’s social, ethical, and environmental performance is called a(n):
D) Social audit.
According to the scholar Simon Zadek six benefits of social audits include all of the following except.
D) Outperforming competitors financially in a businesses’ industry.
Which of the following organizations have developed standards to judge corporate performance?
A) International Organisation for Standards
The major focus of ISO 14001 is to:
C) Support environmental management standards.
The United Nations Global Compact is funded by:
B) Voluntary government and foundation contributions.
Global audit social standards concentrate on:
D) All of the Above
A. Internally focused economic benefits for the firm.
B. Externally focused social benefits for the environment.
C. Externally focused social benefits for key stakeholders.
This Switzerland-based pharmaceutical firm was an early adopter of the Global Compact and used it to update its code of conduct.
A) Novartis.
The Universal Declaration of Human Rights states that each person:
C) Has the right to a standard of living adequate for the health and well-being of himself and of his family.
The emerging trend in gathering audit information directly from workers using their mobile phones is called:
B) Crowd-sourcing.
When a company decides to publicize information collected in a social audit, this is called:
C) Corporate social reporting.
A 2011 survey of business firms by KPMG found:
D) A & C, but not B
A. A steep increase in corporate social reporting.
C. A majority of firms using the Global Reporting Initiative.
Which of the following is not a motivation for publishing a corporate social report?
D) Avoiding transparency.
Financial, social and environmental results are reported together in a firm’s:
C) Triple bottom line report.
Sanford Limited, a small fishing company in New Zealand, made the following commitment(s) in its first triple bottom line report released in 2007:
B) To maximize positive social outcomes and economic growth and prosperity.
Triple bottom line disclosure is primarily driven by:
A) Noneconomic drivers.

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